Gartner - 6 Smart Steps for ITSM Tool Selection Success
We believe Gartner’s latest research note is a comprehensive 6-step report designed to help select an ITSM product and vendor whose capabilities will deliver value and enable measurable I&O improvements without unnecessary overspend.
Agile, high-performance IT service capabilities are closer than you think. Read this whitepaper to find out why you should switch to a next-generation ITSM platform.
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Holistic IT management in a single pane of glass
assyst is a single app for managing IT, centered on one principle—give you the tech you need to accelerate and grow IT capabilities—without the overheads usually associated with enterprise applications.
assyst gives you a complete visibility of IT investments and the business value they create.
“We have better visibility than we've ever had before and we can take action accordingly. Through the implementation of assyst, we have saved the business a seven figure sum.” AVIVA
“assyst consolidates our assets into a single source of truth, providing the tools to manage their full lifecycle, including usage and repair data.” FEDEX
First app to be verified by PINK Elephant for 16 ITIL processes
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Info-Tech
“Axios should be on the shortlist for any large multi-site organizations”
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Why our customers love us
Efficiency 40% Of IT people’s time reclaimed “The reduction of calls we have achieved through self-service in assyst has given our team an 40% of time back to focus on innovation.” SAIB
Usability 50% Of calls diverted to web Our initial target was for 50% of calls to go through the web. We achieved this within a few weeks of go-live.” Fife Council
Speed 70% Faster go-live “Our engineers estimate that implementing any other solution would have taken us at least 70% (around six months) longer.” ONLANTA
Cost Reduction 34% Reduction in support costs “We transformed our end user experience through rolling out the assyst digital IT portal to 25,000 employees in 90 days.” Mohawk Industries
Axios Blog: IT management insights
Verified by PINK (first to be accredited for all 16 processes within a single solution)
Consistently featured in the Gartner Magic Quadrant for ITSM Tools
OVUM's 2016 Decision Matrix places Axios first in 5 categories
Positioned as a Champion in the Info-Tech 2017 Enterprise Service Desk Software Landscape report
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IT Service Management
IT Operations Management
IT Business Management
