IT Resource Performance Management (IT RPM) – How social IT, mobility and gamification drive IT performance
Social IT enables peer-to-peer engagement, mobility extends reach beyond the desktop, and gamification helps cultivate the right sort of productive engagement. When you combine the three, you unlock an increase in IT performance, whilst reducing the cost of operations.
Gartner Analyst Jarod Greene reveals how a new “nexus of forces” social, mobile, gamification and analytics are driving a shift in IT performance. Kevin Patterson of Axios shows you how the assyst solution will help you put these into practice.