Contact the Service DeskYou can log and update events with us in various ways


Contact usOnline

assystNET is the preferred route to contact the Service Desk, and should be utilized in the first instance. This will ensure that your event will get to the Service Desk efficiently and allow our fast responder team to respond to you promptly.


Visit assystNET




Contact us byTelephone

Our Service Desk is available 9am to 5pm, local time, excluding local holidays. Additional support options include extended hours and 24/7 support. Should you require this it can easily be arranged through your Account Manager.


UK, Russia, Middle East, Nordics


+44 131 240 3600



+31 20 523 0605



+49 (0)800 29 46 700



+44 131 240 3604



+1-877-2-assyst (1 877 227 7978)



Australia: 1300-assyst (1300 277 978)

New Zealand: 0800-assyst (0800 277 978)



Contact us byEmail

Email can be used for follow up on existing events. Please include your event reference number in the subject line to allow our team to deal with it as efficiently as possible.


Email us