Strategic IT Management

Elevate IT from operational cost center to strategic business leader

Reinvent IT as a reliable service provider and digital-era innovator

IT organizations that want to become strategic business drivers must nail down technical operations and re-focus around the technology needs of employees, business units, and customers.

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Digitization Digital tools transform the front-line IT customer experience (CX)

Automation Automate IT operations with simple drag-and-drop tools to create more room for strategic innovation

Portfolio Management Manage your IT service and IT project portfolios within a single unified IT management system

Project management IT project management tools accelerate delivery of innovations so you can neutralize competitive threats and lead disruption

Align IT strategy with business strategy

Cut waste. Focus resources on creating business value. Accelerate IT project delivery to exploit new technologies faster. Execute and lead the digital agenda.

Automate the mundane

Leading the business’s digital agenda isn’t easy when your people are tied up with operational firefighting. The assyst IT management solution automates daily operations to make room for strategic technology projects.

See what’s coming next

In the digital age, customer and employee needs change rapidly—and strong foresight is critical to fending off disruptive competition. Successful IT organizations track changes in demand and anticipate emerging needs to ensure innovation starts sooner.

Accelerate innovation

Market leaders don’t just see opportunities first—they execute first. assyst helps you deliver your IT project portfolio faster—translating business plans directly into trackable projects and tasks. With the right tools, projects flow more quickly and smoothly, helping you ship new innovations faster.

"assyst allows us to be proactive in tracking for trends."
STUDENT LOANS COMPANY

"assyst truly does drive efficiencies across the business and is a 100% gain for everyone."
SCOTTISH GOVERNMENT

Achieving strategic IT management means recasting IT as an efficient service provider and a digital-era innovator

IT organizations that want to become strategic business drivers must nail down technical operations and re-center around the technology needs of employees and the business.

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How to unlock service excellence with unified ITSM and ITOM

Webinar with George Spalding and Laura Herr

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Achieve strategic IT leadership with assyst

Find out more about how assyst can transform IT

Automation

Automate IT services and operations with this codeless drag-and-drop process designer.

Take control over a complex landscape of services and customers.

Manage your team’s capacity and workload to ensure deadlines are always met

Self-Service

Empower employees while simultaneously diverting demand from your service desk, creating more room for innovation.

Service Catalog

Redefine the IT-to-employee interface and improve the customer experience with a consumer-style service catalog.

IT Dashboards

Get instant, real-time visibility of IT performance, wherever you are. Build custom dashboards in minutes.

Axios and assyst credentials, why CIOs trust us

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Efficiency
40% Of IT people’s time reclaimed
“The reduction of calls we have achieved through self-service in assyst has given our team an 40% of time back to focus on innovation.” SAIB

Usability
50% Of calls diverted to web
Our initial target was for 50% of calls to go through the web. We achieved this within a few weeks of go-live.” Fife Council

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Speed
70% Faster go-live
“Our engineers estimate that implementing any other solution would have taken us at least 70% (around six months) longer.” ONLANTA

Cost Reduction
34% Reduction in support costs
“We transformed our end user experience through rolling out the assyst digital IT portal to 25,000 employees in 90 days.” Mohawk Industries

Helping you on your journey to digital transformation

Whitepaper

5 bad habits that kill IT innovation…and how to avoid them

Tearing down the roadblocks to better services, business productivity and the elusive competitive edge.

Common bad habits
How to overcome them
5 key takeaways

15 minute read

Whitepaper

Choosing IT management tools that work for you

Considering IT maturity is critical to making the right choice.

Maturity models
Assessment tools
Technology considerations

30 minute read

Podcast

Improve ITSM with user feedback

Capture, analyse and action feedback from business users as a strategic resource for improving IT.

How to build a Voice of the User (VoU) program
End user community engagement

15 minute listen

See how you can drive digital innovation with assyst

Request demo

Test Drive assyst - ITSM & ITOM Solution

Request a demo today

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Strategic IT Management

Reinvent IT as a reliable service provider and digital-era innovator

Align IT strategy with business strategy

Automate the mundane

See what’s coming next

Accelerate innovation

Achieving strategic IT management means recasting IT as an efficient service provider and a digital-era innovator

How to unlock service excellence with unified ITSM and ITOM

Webinar with George Spalding and Laura Herr

On-demand webinar

Achieve strategic IT leadership with assyst

Automation

Service Portfolio & Design

Resource Planning

Self-Service

Service Catalog

IT Dashboards

Axios and assyst credentials, why CIOs trust us

Helping you on your journey to digital transformation

Whitepaper

Whitepaper

Podcast

See how you can drive digital innovation with assyst

Test Drive assyst - ITSM & ITOM Solution

Request a demo today

Test Drive assyst - ITSM & ITOM Solution

30 day instant SaaS trial

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