IT Management Solutions for Retail

Agility is the key to retail sector innovation

Managing IT services in a competitive retail sector

Technology is critical to retail today. The complexity of retail business means IT must support a broad portfolio of software and hardware, from e-commerce websites to point-of-sale equipment—distributed across a wide area.

Visibility Get a complete global view of all your assets and services with the assyst CMDB

IT management in the retail sector

Get a competitive edge with efficient, high-availability IT operations, and accelerated innovation capabilities.

Focus on innovation

Technology has become a key differentiator in retail, so success relies on IT's ability to accelerate innovation. It’s essential for IT to get a lid on fire-fighting, improve maturity, and drive business agility. The assyst IT management solution helps you streamline support and refocus IT resources on solving the big business challenges.

Rapid IT response

When your point-of-sale (POS) or ecommerce website goes down, you’re losing money by the minute. The assyst IT management solution helps you optimize the process of fixing incidents—and identify, anticipate, and eliminate infrastructure problems to prevent disruptions.

Manage Complex Infrastructure

Retail organizations have complex IT estates, with a wide range of applications and hardware supporting a broad set of business needs. The assyst Configuration Management Database (CMDB) helps you manage this complex IT environment from the business perspective.