IT Management for
Professional Services

Supporting productive people

Facing the challenge of professional services in the digital age

For professional services firms, success relies on getting the most out of your people's time. IT needs to work to reduce admin overheads and enable professionals to focus on creating value for clients (i.e. billable work).

Steps to modern professional services IT

Drive people-productivity. Create a new client experience.

Maximize billable productivity

The assyst solution is a comprehensive suite of IT management tools that help you eliminate disruptive downtime, deploy new innovations, shrink admin overheads, and drive billable productivity.


Supporting a mobile workforce


Professionals are always on the move, so assyst gives your people web and mobile access to the IT services and support they need, wherever they are. assyst supports an efficient field workforce, so mobile technicians can provide top quality support to professionals working on client sites.

Improve the client experience

Professional_services_improve_the_client_experienceWhatever type of professional services you deliver, IT needs to lead the adoption of new digital technologies that improve business results and enhance the client experience. assyst is a platform for planning and managing the roll-out and optimization of new business innovations.

"Outside IT, we use assyst to log research requests from lawyers and manage check-in and check-out of law document boxes. We've also rolled it out to HR, Facilities and internal research groups."
"assyst has improved the visibility of our IT processes which has been a real benefit."

Improving services, accelerating innovation

Ensuring the technology is there when your people need it


High Availability

Eliminate disruptions to billable time with comprehensive tools to help you achieve non-stop availability.


24/7 Access to IT

The assyst web portal puts access to technology and support in the hands of your people: any time, any place, on any device.


Asset Management

Monitor and control IT assets whether they are in your datacenter, in the cloud, or out in the field with your professionals.


Device Compliance

Automatically detect and resolve endpoint issues with plug’n’play compliance. If it’s on your network, compliance is guaranteed.


Security Alerts

Be notified when device, application, and compliance issues are detected.



Zero-touch automation detects and resolves security and compliance risks.

Find out how better IT management can boost bottom-line profitability

Helping you on your journey to digital transformation



Enterprise Service Catalog: Bring all your internal service providers together in a single enterprise portal

IT can create business value by enabling service management in other areas of the business.

  • HR
  • Facilities
  • Accounts
  • And more
2 minutes watch



Why you should care about the IT customer experience (ITCX)

Today, the IT customer experience is as important as the quality of service. 

  • The importance of CX to IT
  • What a good customer experience looks like
  • How to improve ITCX
35 minute read


What are you doing to enhance the IT service experience

What great IT service looks like…and how to achieve it.

  • IT service experience strategy
  • Servicing value demand
  • Servicing failure demand
35 minute read

Find out how you can drive business productivity with assyst