IT Management for 
Healthcare & Life Sciences

Improving patient care

Facing the challenge of healthcare in the digital age

Technology now plays an important part in delivering positive outcomes for patients. IT healthcare providers face growing complexity as more tech becomes part of routine clinical and research work. assyst provides easy-to-use tools to manage that complexity, establish stability, maintian security, and achieve compliance—and progress into a more mature and agile organization.

 Lead digital technology innovation in healthcare

To innovate, first solve for availability, security, efficiency, and agility. 

High availability 

When critical IT systems fail lives are at risk, so avoiding and reducing downtime is essential. Automated detection and remediation help to ensure systems are available when needed. When unforeseen issues occur, the assyst IT management solution helps you detect, identify, prioritize and resolve issues more quickly and efficiently.


Patient portal


Patients and clients want more transparency and autonomy. The assyst web and mobile portal is a healthcare hub, giving patients access to services, support, records, documents, clinical history and medical data (like X-rays and lab results).

Security and compliance

security_and_compliance-2Get complete visibility over your IT environment and associated risks. Automate the identification and resolution of common compliance and security issues with zero-touch IT automation, leaving your compliance and security teams free to solve new threats.

"We use assyst to identify the components of services and the infrastructure, maintain accurate configuration records  and protect the integrity of our assets."
"Besides supporting service delivery, we use assyst to control and report on all our IT assets."

Optimize healthcare services

Create efficiencies and accelerate IT without compromising operations, security, and compliance.

Process Management

Guided workflows mean a patient never gets “lost in the system”.




Zero-touch automation detects and resolves security and compliance risks.



Complete visibility across your IT environment aids rapid and safe response to new requirements, regulations, and innovations.


USB Control

Lock down USB ports to prevent extraction of data or infiltration of malware.


Patch Management

Automate remote patching of operating systems and apps. Eliminate your patch backlog forever.


Security Alerts

Be notified when device, application and compliance issues are detected.

See how assyst can help you level-up IT productivity with automation


Sobeys case study

“23% increase in resolution within SLA on Critical Priority Incidents.”

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assyst is a single IT management app, integrated by design.

Find out more about some of the other ready-to-use IT management features you get with assyst.

Service Catalog


Improve the IT customer experience with a consumer-style service catalog.

Mobile IT Workforce


Give your IT people access to the information and controls they need to perform while out in the field.

Process Automation


Automate IT service and IT operations processes with this codeless drag-and-drop process designer.

IT Dashboards


Get instant, real-time visibility of IT performance, wherever you are. Build custom dashboards in minutes.

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Service-view CMDB


The core of assyst, our CMDB provides unique breadth and depth of information.

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Security Operations Management


Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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Helping you on your journey to digital transformation



Choosing IT management tools that work for you

Considering IT maturity is critical to making the right choice.

  • Maturity models
  • Assessment tools
  • Technology considerations

30 minute read




The 7 attributes of high-performing IT service organizations

How perspective, outsourcing strategy, collaboration, and priorities impact performance.

  • Why IT needs to step up
  • Why maturity matters
  • Business vs technology focus
  • Accounts
  • And more

20 minute read




What are you doing to enhance the IT service experience

What great IT service looks like…and how to achieve it.

  • IT service experience strategy
  • Servicing value demand
  • Servicing failure demand

35 minute read


Find out how you can streamline your service portfolio with assyst