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Implementing a service view CMDB can be tough, especially if it means integrating yet another module into a legacy framework. The assyst IT management solution is different. The CMDB is the core application database.
All IT service management (ITSM), Infrastructure & Operations (I&O), and IT Business Management (ITBM) data in a single, unified database.
The work that IT does—whether it’s manual or automated--relies on accurate data. To make sure what your IT people are doing aligns with business need they need a service perspective. Combining discovery data, dependency mapping, and operations data, assyst builds up a complete logical view of your infrastructure—including the relationships between services, systems, users, and components.
“A key benefit of assyst is the CMDB, forming the centre of the product.”
Architecture-level visibility of your IT environment is critical to the planning and optimization of your service portfolio. assyst gives you a complete view of your service architectures at the click of a button. Detailed service maps show you the service components and structures that make up every offering in your service portfolio. Quickly drill-down into component visualizations to see status, performance, and relationship types/status.
Better visibility de-risks much of the work that IT does. Knowing what a component means to the business is critical to the stability of your infrastructure, services, and business operations. assyst’s bottom-up, component-centric infrastructure views give your IT people a systems perspective. When they can see the knock-on impact of what they’re doing, they can make more informed decisions, adapt change plans, find better workarounds, and improve performance—all without interrupting services.
The Service-View CMDB is a core part of the assyst IT management solution. No integration required.
Identifies hardware and installed software, network components, fixed and mobile end points.
Identifies and tracks relationships between service components to build up a full contextual picture.
Service and infrastructure visualizations are interactive, letting you re-orientate and drill-down to get the perspective you need.
assyst is a single IT management app, integrated by design. Find out more about some of the other ready-to-use IT management features you get with assyst.
Manage the lifecycle of your hardware, software, virtual and cloud assets.
Powerful process control and simple integration
Track and plan capacity and availability to meet changing business demands.
Get real-time status visibility and performance insight over your global IT infrastructure.
Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.
Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.
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