Transform HR with efficient service management
HR departments need to take a managed approach to interaction with employees. A digital HR portal provides an efficient interface with service customers – a “store-front” for HR. Behind the scenes, process automation and operational reporting help drive improved efficiency and better, faster, and cheaper HR services for the business.
HR portal: Present a web and mobile accessible store-front, making it easy for employees to find information, request leave, log payroll issues, access benefits, and more.
Case management: Manage HR issues and requests more efficiently with a best practice HR ticketing system.
HR project board: Drag and drop task cards help you assign tasks, set timescales and manage capacity of your HR team.
Snowed under with calls and emails? Drag-and-drop HR process automation can manage up to 80% of your daily operational HR workload, freeing you and your team to pursues strategic sourcing, engagement, and personnel development initiatives.
Digital workload management makes HR workloads visible, reportable, and manageable. Rich reporting makes it easy to spot and eliminate waste, accelerate outcomes, and make more time for important strategic HR projects.
The drag-and-drop workload manager lets you quickly check capacity, assign ownership, and set timescales for completion—ensuring tasks are prioritized in line with business objectives.
HR departments need to take a managed approach to interaction with service customers. A digital HR portal provides an efficient interface with service customers – a “store-front” for HR. Behind the scenes, process automation and operational reporting help drive improved efficiency and better, faster and cheaper HR services for the business.
Apply digital tools to streamline daily HR operations
Transform HR through efficient service management
The right technology empowers you to “do more with less”.
IT can create business value by enabling service management in other areas of the business.
Enterprise Service Management: Building a service-oriented organization
ESM has redefined the role of IT, placing it at the heart of business transformation.
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Enterprise Service Management
IT Operations Management