Pruefmittel-Management.jpg

Service Solutions for Facilities Management

Transform facilities management into a center for service excellence with assyst

Digital facility management solutions 

Facilities managers are frequently swamped with repeat calls - all reporting the same issues. When the phone is always ringing, it’s difficult to focus attention on prioritizing and solving issues. To improve performance, Facilities Management (FM) needs to get customer interaction under control and manage the delegation and execution of activity more effectively. 

Facilities service catalog

Snowed under with calls and emails? Empowering end users to self-log issues via web and mobile means communications are taken care of and you are free to focus on delivering results.

Facilities_managers_facilities_service_catalog.jpg

Make work visible

Facilities_managers_make_work_visible

Digital workload management makes facilities workloads visible, reportable, and manageable. Rich reporting makes it easy to spot and eliminate waste, accelerate outcomes, and make more time for creating an optimized workspace.

Get more done

Facilities_managers_get_more_doneThe drag-and-drop workload manager lets you quickly check capacity, assign ownership, and set timescales for completion—ensuring tasks are prioritized in line with business objectives.
"We were looking to support HR, Facilities and Operations, and assyst does that for us."
OPPD
baner_service-catalog

service_catalog_are_you_the_master_or_slave

Service Catalog: Are you the Master or Slave?

Sharon Taylor, Chief Architect of ITIL v3, explores the art of Service Catalog management:

how to create a Service Catalog and what to avoid; the challenges, benefits and 5 top tips on setting it up and improving it.

Read More

Get the tools you need to support efficient facilities management

Apply digital tools to streamline daily facilities operations

Queue Management

service_desk_software_213

Manage tasks and requests more efficiently, ensuring nothing slips through the net.

Process Automation

process_automation_352

Automate facility management processes with this codeless drag-and-drop process designer.

Service Catalog

ITSM_service_catalog_Digital_user_experience_174

Present a digital facilities portal, empowering to find information, request vacations, and more.

Collaboration

ITSM_collaboration_gamification_Collaboration_m30

Collaboration with your facilities team and business stakeholders.

Read More

Knowledge Management

ITSM_knowledge_management_Building_healthy_144-1

Capture and reuse facilities expertise with this searchable “how-to” knowledge base.

Read More

Performance Dashboards

ITSM_IT_man_dashboards_Realtime_58

Get instant, real-time visibility of facility management task queues and performance, wherever you are.

Read More

Content for Facility Management Teams

Brochure

webinar

Enterprise Service Management (ESM) for Facilities and Security

Centralize and coordinate your facilities management efforts for more efficient and consistent management.

  • Streamline daily FM operations
  • Reduce overall costs
  • Focus attention on strategic issues
1 minute watch

Video

webinar

Enterprise Service Catalog: Bring all your internal service providers together in a single enterprise portal

IT can create business value by enabling service management in other areas of the business.

  • HR
  • Facilities
  • Accounts
  • And more
2 minute watch

Datasheet

ESM_beyond_ITSM

Enterprise Service Management: Building a service-oriented organization

ESM has redefined the role of IT, placing it at the heart of business transformation.

  • What ESM looks like
  • How to build an enterprise service portal
  • ESM success stories

20 minute read

 

See how assyst can transform facilities management into a more efficient, strategy-focused team