Irish Life & Permanent deploys out-of-the-box ITIL solution from Axios
After an extensive evaluation process of the major ITSM suppliers, Irish Life & Permanent chose Axios’ solution due to its proven ITIL® and Best Practice compliancy. The company was also particularly attracted by the Change Management and Workflow features, which enable flexibility when business needs change. Irish Life & Permanent has 4,500 end users and 150 – 200 people will use the assyst tool to drive greater efficiencies out of the company’s IT infrastructure.
Markos Symeonides, VP Business Development, Axios Systems said: “Irish Life & Permanent is one of the leading Irish Financial Service companies, so this is a very significant contract for us. The fact that the strength of our ITIL® credentials and out-of-the-box function was the deciding factor in choosing assyst, is a great endorsement for our approach to this sector.”
Axios Systems worked alongside the Central Computing and Telecommunications Agency (CCTA) in writing the first ITIL® books and is now ensuring its products and services are in line with future developments by being part of the working group refreshing ITIL® v.3 due for launch in May this year.