Dongbu CNI partners with Axios Systems to expand ITSM coverage in Korea with assyst

Dongbu CNI partners with Axios Systems to expand ITSM coverage in Korea with assyst

assyst translated into Korean launches Axios Systems ITSM solution presence in the Korean market.


Axios Systems, a leading independent provider of IT Service Management (ITSM) solutions is pleased to announce a new alliance partnership with Dongbu CNI Co. Ltd, based in Seoul, South Korea.


Dongbu CNI provides high quality IT Services which contributes to their client’s success. The organisation was founded in July 1994, following the merger of three highly successful technology companies. They now aim to be the dominant IT solution provider, IT outsourcer and System Integrator within their region.


Dongbu CNI have a very proud history, and have experienced great success since partnering with Satyam in 2004, Acquiring ISO/IEC20000 in 2008, and being granted many awards such as "Best Award in Management Innovation", "Hi Tech Awards IT Services" and their key ITO customer Dongbu insurance was awarded "the grand prize of itSMF Korea,2011".


Dongbu will distribute the assyst solution locally, translated into Korean, and team with the Axios Systems organisation to enable their customers’ access to all of the features in assyst Version 10. A list of some of the new features includes the highly intuitive Reporting Wizard, Multilingual Data Sets, as well as the new Mobile Interface and Mobile Service Catalogue.


Axios Systems offers a fully integrated ITSM solution, assyst, which was developed from inception upon ITIL®® principles. The assyst IT Service Management solution is available in both on premise and hosted in the cloud options (Software as a Service). Dongbu CNI will be Gold Sponsors at the Korean itSMF Conference and exhibit the assyst IT Service Management Solution next week at this event. This will be held on Wednesday the 26th September in Seoul.


Ailsa Symeonides, Owner/Founder of Axios Systems says of the new partnership "We are very proud to launch our partnership with such a well-respected and agile business in Dongbu CNI. The translation of assyst into Korean helps us launch our assyst ITSM solution into the region and enables Dongbu to rapidly deliver service management value to their clients and prospects".


About Axios Systems


For more than 25 years, Axios Systems has been committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) software. With teams in 22 locations globally and over 1,000 successful customer deployments, Axios is a worldwide leader in ITSM solutions.


Axios’s ITSM software, assyst, is purpose-built, designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.


An out-of-the-box solution, assyst enables faster, less costly delivery and support of IT services better than any other enterprise-class ITSM solution, allowing our clients to offer unparalleled multichannel support.


For more information, please visit our website at

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