Axios on track for a record year

Axios on track for a record year

by Iain Dey, Business Correspondent, The Scotsman. 


A huge contract with computing giant IBM was sealed yesterday. This will see Axios install and run its software management system at IBM's Greenock call center. The news came hot on the heels of a six-figure deal with insurance heavyweight Aviva and a string of contract wins in Europe and North America. 


Sales and marketing director Ailsa Symeonides, told The Scotsman: "It's hard to put a figure on where we will be at the end of the year because we're just ripping up the market in North America. And our deal pipeline is looking very healthy." 


Managing director Tasos Symeonides, her husband, added: "This IBM deal is important in itself, but we expect it to open more doors for us. It is the second time we've worked for them now, so who knows what the future will hold." 


Axios designs software that oversees the running of complex computer systems, tracking every PC in a network to locate faults and unearth possible cost savings or efficiencies. 


The firm is benefiting from the current economic climate as more companies look to tighten their belts. But it has also been cashing in on the demise of one of its American rivals, Peregrine Systems, which has been dogged with scandal since uncovering accounting errors totaling about USD 100 million (GBP 65 million). 


Axios turned over about GBP 8 million (almost USD 13 million) in 2001, which is expected to have grown to more than GBP 11 million (almost USD 18 million) last year. 


American clothes retailer Lands' End recently bought the firm's assyst software package to monitor its vast internet order system - one of the busiest retail Websites in the world. 


Two power firms owned by legendary investor Warren Buffet - Northern Natural Gas and Mid-American Energy - have also signed up to the Edinburgh firm's software package. 


Late last year, the company's American operations were dealt a blow after Scottish Enterprise revealed it was set to close a start-up center for Scottish businesses in Hernden, Virginia - where Axios was the main tenant. But, fuelled by its burgeoning order book, Axios has now decided to take on the whole office building itself. Scottish Enterprise will now be a "virtual tenant" of Axios for a few months, using the address until it finds new premises. 


Axios has also recently opened larger Dutch head-quarters in Amsterdam, adding to its German office in Munich. The Amsterdam operation will also serve as a sales office for Scandinavia. 


Symeonides said: "A lot of our American rivals would think that we're not growing quickly enough. But we grow slowly and organically and keep building up our reputation." 


She added: "I've got no reason to believe that we would be particularly badly affected by a war on Iraq, as any large company needs software like ours to manage their computer systems." 


The software firm's client base includes the Scottish Executive, HM Customs and Excise, the Ministry of Defense and Companies House. 



Axios Systems is a leading provider of Best Practice-based IT Service Management (ITSM) solutions. Our customer-centric approach combined with our award-winning solutions, ensure customers worldwide can align their Service and Support organizations with the overall business goals. Our core solution, assyst, intuitively steers users through the ITIL® processes. Axios Global Services provides a range of consulting, project management and training services. Our commitment to Best Practice is demonstrated through being the first to achieve BS 15000 certification which has now become, ISO/IEC 20000, the International standard for ITSM. Axios is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific.