Axios Systems and Datacenter Sign Agreement to Penetrate Finland and Broader Nordic Region
Helsinki, Finland/Edinburgh, UK - Axios Systems, one of the world’s leading providers of IT Service Management (ITSM) solutions, today signed a new partnership agreement with DataCenter to boost its reach in Finland. Under the agreement, DataCenter will act as an implementation partner and reseller for Axios.
Axios’ globally recognized ITSM software, assyst is a strong addition to the portfolio of products and services DataCenter delivers across Finland. The assyst solution is also available as software as a service (SAAS). The combination of assyst and DataCenter’s local expertise offers Finnish companies an unparalleled solution with which they are able to increase IT efficiency, better align IT Services with business needs, and achieve greater and faster return on investment from their IT infrastructure.
Finland’s IT-markets will grow by 1.4 - 3.4% during 2009 according to market research company IDC, and the final figure is expected to be at the high end of the forecast. This expected growth contrasts the rest of Western Europe, which IDC predicts will face a downturn of negative 1 - 3% in the coming year.
Andros Symeonides, Head of Emerging Markets at Axios Systems, commented, “We are seeing significant growth in demand for ITIL®-based service management technology in the Nordic region. A growing number of organizations are looking to mature their approach to the delivery of IT Service Management and are investing in innovative technology, like assyst, to achieve this. We believe that our laser focus on ITSM, coupled with DataCenter’s expertise is a winning combination for customers. The partnership will enable us to deliver a comprehensive best-in-class ITSM solution.”
Sakari Haapaniemi, CEO at DataCenter said, “This is a strategic move for DataCenter. We have chosen Axios as a partner as they offer the best solution for our customers. Together, we bring to the partnership many years of combined expertise, which is reflected in the ongoing success of all of our projects. We look forward to driving assyst further into the Nordic region, in order to gain a firm foothold.”
About Axios® Systems
Axios Systems is one of the world’s leading providers of IT Service Management (ITSM) solutions. Its customer-centric approach, combined with its award-winning software, enables customers to improve their Service Delivery and Support and deliver Continual Service Improvement (CSIP) by helping to align and realign IT services to changing business needs, supporting business processes and improving productivity.
Benefiting from 20 years of development and investment around Best Practice principles, Axios Systems’ core solution, assyst, built around a market-leading Configuration Management Database (CMDB), intuitively steers users through the ITIL® (Information Technology Infrastructure Library) processes which help organizations transition toward the next generation of ITSM and Service Desks. assyst offers a unique lifecycle approach to ITSM with the integration of all ITIL® processes (including of Incident Management, Capacity Management, Problem Management, Change Management, Asset Management, Configuration Management and Service Level Management), twelve of which have been verified by Pink Elephant’s PinkVERIFY service as compatible with industry best practices (based on ITIL® V3), in a single, out-of-the-box application. It empowers management with a dashboard-based transparent view of real-time performance against Service Level Agreements (SLA), and Operations Level Agreements (OLA) using Web 2.0 technologies.
Implementing assyst into an organization optimizes IT Infrastructure efficiency, reduces overheads and lowers the total cost of IT ownership (TCO) helping to ensure a significant return on investment (ROI) with rapid time to value. Axios also offers a comprehensive set of consulting and training services to support ITSM best practices in an organization.
Axios is headquartered in the UK, with offices across Europe, the Americas, Middle East and Asia Pacific. Axios’ global presence is further strengthened with a worldwide network of partners. For more information, visit: www.axiossystems.com.
ITIL®® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
DataCenter is an implementation partner and reseller of assyst from Axios Systems in Finland. DataCenter is an ICT Service Company offering services in the following fields:
•Systems Management Solutions (from Argent Software, Opnet Technologies and Axios Systems)
•Development and maintenance of IT infrastructure
•Delivery of software and hardware solutions to customers (e.g. from IBM, Hp, Dell, MSFT, VMWare, F-Secure)
•Ongoing services, such as outsourcing and network services
DataCenter is the specialist in big and small IT needs; we have the know-how that profits organizations of all sizes. Our technology partners are world-class and as an independent software and hardware vendor, we have the possibility to offer our customers the appropriate IT products and services.
DataCenter is the core of Information Technology, providing customers IT solutions that fit their specific needs.