Another IT global first: Axios Systems becomes the first IT Service Management vendor to achieve accreditation for all 16 ITIL® processes

Another IT global first: Axios Systems becomes the first IT Service Management vendor to achieve accreditation for all 16 ITIL® processes

Axios Systems, a leading provider of IT Service Management (ITSM) software, has announced that its assyst product, has become the first in the world to achieve accreditation for all 16 PinkVERIFY™ ITIL® processes.

PinkVERIFY is an internationally recognized ITSM tool suite assessment service by Pink Elephant, a premier global training, consulting and conference service provider. In becoming the sole company to possess full accreditation, Axios has cemented its place as the global market leader.

Axios achieved accreditation for the 16th ITIL process of IT Asset Management (ITAM) with its ITSM solution assyst continuing to outpace the market. Incorporation of an ITAM Suite into the latest version of assyst provides global customers with the option to benefit from a fully integrated IT service and asset management solution. With more than 44 percent of CIOs focused on delivering seamless service and integrated user experiences[i] the ability to have all 16 ITIL processes within a single solution will redefine the next generation of IT service.

The announcement is the latest in a long series of firsts for Axios, which has been at the forefront of ITSM best practices for over 25 years. It was the first to achieve BS 15000 (now ISO 20000) and the first to adopt the ITIL framework. In 2014, Axios also became the first enterprise vendor to achieve the previous industry benchmark of 15 ITIL processes in a single solution.

David Ratcliffe, President of Pink Elephant, said: “The PinkVERIFY software assessment service validates service management tools across 16 of the most valuable ITIL processes. It’s great to report we’ve now certified the first tool to achieve ITIL-compatibility for all 16 of those processes. Congratulations to Axios Systems! They’ve shown commitment to ITIL since day one, and after more than 25 years, this further PinkVERIFY certification shows that they’re still leading the pack!”

Tasos Symeonides, CEO at Axios Systems, said: “We are very proud to been awarded this prestigious accreditation, which firmly places Axios at the top of the ITSM best practice ladder. As a company that strives for innovation, our commitment to support ITIL best practice has never wavered and this announcement is testament to our dedication.

assyst has led the market for over 25 years by repeatedly delivering innovative firsts. By now offering our global customers the option of the assyst ITAM Suite, users can enjoy even more functionality in one single solution.”


[i] 2015 global CIO survey, Deloitte University Press, 2015