As a Business Solutions Consultant you will be responsible for supporting the sales efforts into new and existing accounts.
- Providing live demos of our standard ITSM & ITOM solutions
- Respond to the technical part of tenders
- Conduct discovery sessions to collect business and technical data from customers and prospects regarding their requirements
- Tailoring and delivering technical presentations on the Axios assyst solution and complementary technologies
- Provide excellent levels of service to customers throughout the sales cycle and beyond
- Deliver a compelling business case to customers detailing the solution benefits, roadmap to value and reasons to engage with Axios
- Represent Axios in the marketplace, meeting with customers and supporting initiatives to build the pipeline
- Creation of Best Practice Response Templates
- Compile data on competitive advantages of our products from cross-functional and global colleagues as well as market sources
- Product Knowledge (i.e. assyst solution & 3rd party)
- ITIL & ITSM Knowledge
Skills and Experience
- Highly motivated, innovative and energetic
- Fluent in German and very good English language skills
- Excellent knowledge of modern IT infrastructures
- Excellent communication skills in terms of presentation, writing and technical discussions
- Highly organized and adept at multi-tasking and managing multiple projects simultaneously
- Ability to liaise with other departments within Axios including global team members
- Self-motivated with the ability to work without constant supervision
- Team player who is skilled at working in a collaborative and cohesive environment
- Strong technical and creative writing skills (German, English)
- Ability to work towards and meet deadlines in a changing environment
- Proficiency with the suite of MS Office products
- Technical and business acumen.
- Comfortable giving technical presentations and speaking in front of a group.
- Service Management experience especially Service Desk software and ITIL
- Knowledge of competitors within the ITSM space.
- Experience in submitting technical proposals for both Federal and Commercial accounts
- Good understanding of Product Marketing as it relates to new software upgrades/releases and product enhancements
- Solid experience understanding market position and utilizing competitive SWOT analysis to Axios’ advantage in RFP responses
About Axios Systems
Axios Systems is an international IT Service Management (ITSM) and IT Operations Management (ITOM) software company specializing in the development, implementation and support of sophisticated and high-value business solutions. Its best practice solution, assyst, is deployed world-wide in both private and public sector organizations