AdobeStock_121084295.jpeg

Process & Service Automation

10x your IT productivity

Request demo

Codeless Automation Cuts Effort By Up To 90%

Automate repetitive tasks and gain time to innovate. With assyst it's easy to automate complex IT tasks, orchestrating actions across systems as a single, seamless process. Complete, centralized control over your automations in one place.

assyst_process-designer-1

Use codeless drag-and-drop to build new process and service automations in minutes

See how assyst can help level-up your IT productivity with automation

Consolidate IT automation into a single system

End-to-end automation of service delivery and service support processes

Responsive IT begins with smart routing

Automated categorization and routing means incidents and requests are pushed to the right team or automated process—every time. Tickets are never lost, and responses start sooner, so services are restored faster.

“We needed a solution that would enable us to resolve enquiries efficiently without putting a strain on employees and resources.” 
HULL CITY COUNCIL
Responsive_IT-1.jpg

End the firefighting, forever

Replace break/fix effort with algorithmic solutions which automatically detect-and-correct incidents—as they happen—with zero human intervention. Smart event monitors detect faults and trigger automated processes to fix issues fast. assyst’s smart IT automation means you can finally eliminate the routine work that plagues the service desk, and shift focus to improving services and the service experience.
"Axios Systems is an active leader on the market for corporate applications to automate IT and related business processes."
R-STYLE
End_the_firefighting_forever-1.jpg

Automate service delivery

Achieve complete automation of digital service delivery. IT customers use a consumer-style web and mobile service catalog to request services. Behind the scenes, end-to-end process automation executes instant delivery with zero intervention from IT.
"One of the things I like most about assyst is the process designer. It allows us to create or update processes to meet our business requirements and is very easy to use."
ASSOCIATED BRITISH FOODS
automate_service_delivery-1.jpg

See how assyst can help level-up your IT productivity with automation

Request demo

Unlock the Value of ITIL 4 with 5 Key Takeaways that can be Used Today!

Key IT automation features

IT automation is a core part of the assyst app. Nothing to integrate..

 

Process designer

process_designer

Graphical process designer with an intuitive drag-and-drop interface makes managing automated processes simple.

Event management

event_manager

Intelligent systems monitoring makes sense of events and triggers automated processes to resolve issues before they impact your organization.

Algorithmic ops

algorithmic_ops

Map faults to automated response processes to handle routine IT tasks with zero human intervention.

Web portal

web_portal

Digitalize the IT customer experience with a web and mobile portal, empowering employees to log incidents, request services and find info.

Easy integration

integration_ITAM

Simple, off-the-shelf connectors enable the automation engine to control third-party systems. No coding required.

Desktop compliance

desktop_compliance

Automatically detect and resolve endpoint issues with plug’n’play compliance. If it’s on your network, compliance is guaranteed.

Transform Your IT Service Desk Through Self-Service, Knowledge Management, and Automation & AI

10 quick ways to transform your IT Service Desk

DOWNLOAD THE WHITEPAPER NOW
TransformYourITSErviceDesk
webpage image banner_Transform

The assyst solution for IT Service Management

assyst is a single app, integrated by design. Find out more about other ready-to-use IT management features you get with assyst.

ITSM, ITOM and IT Business Management (ITBM) in one app gives you complete visibility and control over services, support, assets, and financials.

assyst__venn_fullwheel_resp

View solutions for ITOM

View solutions for ITBM

See how assyst streamlines IT services and operations

Request demo

Helping you on your journey to digital transformation

Case study

CS_ITAM

Plug’n’play compliance automation reduces effort by 99%.

Government agency achieves compliance while offering end users choice

  • Compliance achieved through automated detect-and-resolve
  • End users offered safe choices through a service catalog
  • Complete centralized control over applied policies

10 minute read

Whitepaper

WP_what_are_you_doing_to_enhance_the_it_service_experience

What are you doing to enhance the IT customer experience?

What great IT service looks like...and how to get there

  • Strategy for improving the service experience
  • Customer journey maps as a tool for improvement
  • Tips for success and pitfalls to avoid

30 minute read

Whitepaper

WP_choosing_it_management

Choosing an ITSM toolset that's right for you

Considering IT maturity is critical to making the right technology choices

  • Maturity models and assessments
  • Technology considerations
  • Tips and insights

30 minute read

Axios Systems

Axios House
60 Melville Street, EH3 7HF
Edinburgh, United Kingdom
Oracle Silver Partner
ITAM Org Partner Logo
Service Desk Institute
itSMF logo

IT Service Management

IT Operations Management

IT Business Management