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Are your IT people tied up with repetitive tasks? With assyst you can automate day-to-day operations and service requests—freeing up IT people to innovate. assyst makes it easy to automate IT tasks by orchestrating actions across different systems as a single, seamless process.
End-to-end automation of service delivery and service support processes
Automated categorization and routing means incidents and requests are pushed to the right team or automated process—every time. Tickets are never lost, and responses start sooner, so services are restored faster.
Replace break/fix effort with algorithmic solutions which automatically detect and resolve incidents—as they happen—with zero human intervention. Smart event monitors detect faults and trigger automated processes to fix issues fast. assyst’s smart IT automation means you can finally eliminate the routine work that plagues the service desk, and shift focus to improving services and the service experience.
Achieve complete automation of digital service delivery. IT customers use a consumer-style web and mobile service catalog to request services. Behind the scenes, end-to-end process automation executes instant delivery with zero intervention from IT.
IT automation is a core part of the assyst app. Nothing to integrate..
Graphical process designer with an intuitive drag-and-drop interface makes managing automated processes simple.
Intelligent systems monitoring makes sense of events and triggers automated processes to resolve issues before they impact your organization.
Map faults to automated response processes to handle routine IT tasks with zero human intervention.
Digitalize the IT customer experience with a web and mobile portal, empowering employees to log incidents, request services and find info.
Simple, off-the-shelf connectors enable the automation engine to control third-party systems. No coding required.
Automatically detect and resolve end point issues with plug’n’play compliance. If it’s on your network, compliance is guaranteed.
assyst is a single app, integrated by design. Find out more about other ready-to-use IT management features you get with assyst.
Empower your agents with the smart technology they need to fix and close more incidents
Empower employees with quick, 24/7 solutions—while simultaneously reducing calls to your service desk.
Realize the full potential of your organizational knowledge pool with a powerful platform for sharing and crowd-sourcing.
Divert up to 25% of calls away from your service desk with this simple employee password recovery tool.
Improve the IT customer experience with a consumer-style service
Quit reinventing the wheel.
Give your IT people access to the information and controls they need to perform while out in the field.
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