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Orchestration and Automation

Accelerate service delivery and boost IT performance

assyst lets you automate more.

Cross-platform orchestration transforms the scope of what’s automatable. Elevate your automation capabilities from simple admin tasks to complex, end-to-end service delivery and change processes with actions spanning multiple systems. 

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Drag-and-drop process automation makes process and service automation simple

Find out how you can transform IT productivity with assyst

Zero-touch IT operations

From OS deployments to cloud provisioning to password resets—assyst gives you the tools you need to automate routine operations and elevate IT from the mundane to the strategic.

Transform IT productivity

Simple integration with your existing systems management tools enables assyst as a central system for cross-platform process automation. Through configurable connectors, assyst communicates withand controlshardware and software assets across your IT estate for complete end-to-end automation of complex IT delivery processes.

“We examined 10 different systems before concluding that assyst met our needs best.” 
PROVINCE OF UTRECHT

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Transform the end user experience

Orchestration of process actions across multiple platforms enables instant delivery of digital IT services. assyst’s award-winning service catalog automatically triggers back-end orchestration processes to fulfil digital IT service requests (like application installs and cloud provisioning) to end users in seconds.

“We increased customer satisfaction and shifted practically all email requests to self-service within a year.”  
XENTRALL SHARED SERVICES

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Building orchestration workflows is easy

assyst combines drag-and-drop workflow design with simple integration to enable extensive cross-platform orchestration. Use the visual workflow designer to model your delivery processes, tying together tasks which would previously be manually performed by multiple system admins. Simple connector-based integrations give you centralized control over applications, databases, hardware, and more.

“Having a single tool gave us the benefits of standardization, efficient support and economies of scale.”  
ARAB BANK

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Find out how you can transform IT productivity

Key Orchestration & Automation features

Orchestration and automation are core parts of the assyst IT management solution. All ready-to-go. No integration required.

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Visual design

Model complex execution processes in minutes with our unique drag-and-drop designer.

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Service catalog

Trigger orchestration processes from the service catalog for complete, end-to-end automation.

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Integration

Off-the-shelf connectors make it quick and simple to connect assyst with third-party systems.

Can 6 minutes improve your ITSM strategy?

We think so, and we've recorded 4 podcasts to inspire you!

Listen to the podcast series

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The assyst solution for IT Operations Management

assyst is a single IT management app, integrated by design. Find out more about ready-to-use features you get with assyst.

IT Asset Management

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Manage the lifecycle of your hardware, software, virtual and cloud assets.

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Software Asset Management

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Ensure efficient and compliant use of software and apps across your organization.

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Service-view CMDB

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The core of assyst, our CMDB provides unique breadth and depth of information.

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Application Discovery & Dependency Mapping

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Intelligent discovery gives you a software-oriented view of infrastructure.

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Capacity & Availability

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Track and plan capacity and availability to meet changing business demands.

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Event Management

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Get real-time status visibility and performance insight over your global IT infrastructure.

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Security Operations Management

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Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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Endpoint Management

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Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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Manage the strategic, technical, and business aspects of IT in a single app. 

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Swamped with daily operations tasks? See how assyst can help

Helping you on your journey to digital transformation

Whitepaper

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Why you should care about the IT customer experience

Today, the customer experience is as important as the quality of service. 

  1. The importance of CX to IT
  2. What good CX looks like
  3. How to improve the IT customer experience

35 minute read

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A practical guide to integrating ITSM and ITAM

Promoting collaboration between asset and service management.

  1. Driving collaboration
  2. Integrating processes
  3. Sharing information

20 minute read

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Achieving transformational change with integrated assyst ITAM

Find out about the 4 top use cases and how they transform ITAM.

  1. Improved support
  2. Software re-harvesting
  3. Client automation
  4. Performance monitoring

15 minute read