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Smarter IT Operations Management

Get visibility. Automate operations. Master complexity. With assyst, you can transform IT and accelerate your business with autonomous IT operations.

The assyst solution for IT Operations Management

Complete visibility, powerful analytics, and simple automation take the stress out of IT operations management.

Modernize IT operations

Automate and Accelerate

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 Get Complete Visibility

In fast-moving IT environments, real-time insight is critical to success. assyst gives you the breadth and depth of information you need to run a pro-active IT operations command center. No  blind spots.

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Analysis & Prediction

Make sense of what’s happening in your IT environment with powerful event correlation and analysis. Spot and solve issues before they impact employees and customers. With assyst, integrated ITOM and ITSM gives you the business-priority perspective.

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Autonomous IT Operations

Automated IT operations is the key to creating time for accelerated innovation. Our smart IT ops technology automatically detects and resolves a broad range of issues to eliminate daily tasks and enable a shift to new IT projects.

Key IT operations management features

Get complete visibility and control over your physical, virtual and cloud infrastructure.

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Smart discovery

Intelligent discovery tools give you complete, real-time visibility of your IT environment, automatically joining the dots between assets and services.

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Event analysis

Buried under an avalanche of system alerts? assyst correlates, filters and analyses alerts from multiple systems to highlight what’s relevant.

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Central automation

Make life simpler, manage all automation from a central system. assyst gives you complete visibility and control in one place.

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IT compliance

Seamless integration between IT operations and security operations. Automatically detect, categorize, prioritize and resolve/route security incidents.

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Full visibility and control

See configuration data, dependencies, asset history and support activity in one place. Resolve remote issues from the comfort of your IT command center.

IT Operations Management Software

Find out more about how assyst can transform your IT operations

IT Asset Management

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Manage the lifecycle of your hardware, software, virtual and cloud assets.

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Software Asset Management

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Ensure efficient and compliant use of software and apps across your organization.

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Event Management

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Get real-time status visibility and performance insight over your global IT infrastructure.

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Application Discovery & Dependency Mapping

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Intelligent discovery gives you a software-oriented view of infrastructure.

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Capacity & Availability

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Track and plan capacity and availability to meet changing business demands.

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Endpoint Management

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Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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Orchestration & Automation

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Powerful process control and simple integration enables end-to-end service automation.

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Service-view CMDB

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The core of assyst, our CMDB provides unique breadth and depth of information.

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IT Compliance

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Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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assyst combines ITOM and ITSM with IT Business Management (ITBM) to give you the tools you need to build a more efficient and agile IT department. 

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IT Service Management for 2020:
Transform the Customer Experience through Self-Service, Mobile and AI

Webinar with George Spalding and Kevin Patterson

On-demand webinar

The path to zero-touch IT operations

Systematic automation of IT operations tasks: what to look for in an ITOM solution

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“To survive and thrive in the digital era, I&O leaders must now adopt innovative, agile approaches to optimize operations, automate service management and deliver the agile infrastructure needed to support business demands and objectives.” GARTNER

Helping you on your journey to digital transformation

Whitepaper

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Choosing IT management tools that work for you

Read the whitepaper to discover:

  • Why understanding IT maturity is the key to sourcing the right technology
  • What IT maturity looks like at each step on the path to IT excellence
  • Typical technology requirements at each stage of IT maturity

30 minute read

Infographic

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assyst helped a government agency to achieve efficient software compliance

Blending ITOM, ITSM, and ITBM practices to get focused results

  • 10 full time staff made available for new projects
  • 16,000 hours of annual travel time saved
  • 3,000 on-site visits replaced with centralized automation 

3 minute read

Case Study

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What are you doing to enhance the IT service experience?

What great IT service looks like...and how to achieve it

  • A strategy for service experience
  • Using customer journey maps
  • Servicing value demand and failure demand

30 minute read

Find out how assyst can empower IT transformation in your industry

Investigate how to plan and implement strategies for delivering business value, moving beyond employees to enable digital business scenarios in your industry.
 
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Healthcare & Life Sciences

Give people the technology to make a real difference.

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Manufacturing

Keep your complex supply chain technology running 24x7.

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Financial Services

Balance innovation with stability and security.

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Energy & Oil

Radically reduce costs and release budget for innovation.

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Federal, Public sector, Government

Improve IT maturity within tight cost constraints.

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Managed Service Providers

Achieve agility, efficiency, and accelerated innovation.

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Education

Support new ways of learning with innovative digital solutions.

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Retail

Run robust e-commerce and point-of-sale systems.

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Professional Services

Deliver a suite of IT services that support value delivery.

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See assyst in action