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Our IT management solution is designed to help you establish slick, data-driven IT operations that get results for the business. You’re under pressure to meet demand for IT services and solve business problems fast. assyst is a purpose-built IT management solution that helps you manage business demand for IT services and support.
Our assyst IT management solution helps you to automate IT operations activity for maximum efficiency, so you can “do more with less”. With better strategic and tactical governance of IT activity, you can ensure you’re always delivering what the business needs most.
By streamlining IT operations, you can release resources that are tied up in daily “fire-fighting”. With more efficient operations, you’ll have more capacity to tackle improvement projects that enhance infrastructure quality, process efficiency and the end user experience.
The assyst solution helps you improve service quality and optimize the value that your business gets from IT services. By improving IT customer satisfaction, IT becomes an accepted and valued part of the business.
assyst helps our customers get firefighting under control, automate more day-to-day tasks, and turn focus towards better customer service and innovation.
Manage the lifecycle of your hardware, software, virtual and cloud assets.
Powerful process control and simple integration
Get real-time status visibility and performance insight over your global IT infrastructure.
Track and plan capacity and availability to meet changing business demands.
Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.
Today, the customer experience is as important as the quality of service.
The service desk needs to understand the nature of demand and manage traffic more efficiently.
IT can create business value by enabling service management in other areas of the business.