The assyst portal provides a consumer-style experience: student services, support tools, documents, timetables, and other resources in one web and mobile platform. Diverting up to 90% of help desk calls to the web means you can reassign resources to creating new innovations.
Complete visibility across your IT environment aids rapid and safe response to new requirements, regulations, and innovations.
Manage IT and non-IT services (like admissions, campus facilities) more efficiently.
Automatically detect and resolve security and performance issues, reducing the flow of incidents to the service desk.
The assyst CMDB maintains a complete, service-oriented view of your entire infrastructure and status, making it easy to find the root cause, fast.
Add new services to the service catalog in just a few minutes with our codeless configuration tools. Simple enough for non-technical service providers to manage their own service portfolio.
Graphical process designer with an intuitive drag-and-drop interface makes managing a large portfolio of services simple.
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“Gartner, IT Operations Management 2025: Shift to Succeed, 30 October 2018, Terrence Cosgrove, Colin Fletcher”
IT can create business value by enabling service management in other areas of the business.
What are you doing to enhance the IT service experience
What great IT service looks like…and how to achieve it.
Choosing IT management tools that work for you
Considering IT maturity is critical to making the right choice.
30 minute read
