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IT leaders in education face the triple challenge of supporting administrators, faculty staff, and students with an array of new technologies and innovations.
The assyst IT management solution helps schools, universities, and training providers to find efficiencies, improve service quality, and transform the learning experience with new innovations.
The assyst portal provides a consumer-style experience: student services, support tools, documents, timetables, and other resources in one web and mobile platform. Diverting up to 90% of help desk calls to the web means you can reassign resources to creating new innovations.
assyst helps you achieve agility in a fast-moving EdTech environment
Complete visibility across your IT environment aids rapid and safe response to new requirements, regulations, and innovations.
Manage IT and non-IT services (like admissions, campus facilities) more efficiently.
Automatically detect and resolve security and performance issues, reducing the flow of incidents to the service desk.
assyst maintains a complete, service-oriented view of your entire infrastructure and status, making it easy to find the root cause, fast.
Add new services to the catalogue in just a few minutes with our codeless configuration tools. Simple enough for non-technical service providers to manage their own portfolio.
Graphical process designer with an intuitive drag-and-drop interface makes managing a large portfolio of services simple.
Find out more about the IT management features you get with assyst
Give your IT people access to the information and controls they need to perform while out in the field.
Automate IT service and IT operations processes with this codeless drag-and-drop process designer.
Get instant, real-time visibility of IT performance, wherever you are. Build custom dashboards in minutes.
Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.
IT can create business value by enabling service management in other areas of the business.
What great IT service looks like…and how to achieve it.