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Webinars

Get inspired with new ideas, practices, and innovations to fuel your digital IT transformation 

AI-Chatbot-Webinar-(1)

Improve your ITSM delivery with AI Chatbots.

Learn how an AI Chatbot integration can transform your ITSM.

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AI Chatbot, Integration, Automation
ITSM_Maturity_(1)

How ITSM Cultural & Process Maturity Enables Your Transformation Goals

In this informative webinar Troy DuMoulin from Pink Elephant and Kevin Patterson from Axios Systems share their views and personal experience of how ITSM Process and Service Management Cultural Maturity are key enablers to achieve the goals of digital transformation.

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ITSM Maturity
Change_Tool_ITSM_StM_(1)

Is It Time to Change Your ITSM Tool?

Is your ITSM tool fit-for-purpose and helping you to achieve your IT strategic vision for the 2020s?

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ITSM Tool, assyst
webinar_IT_Mat_how_to_choose (1)

How to choose an ITSM tool that works for you

Looking for ITSM tools? Find out why understanding your IT maturity level is key to selecting fit-for-purpose ITSM technology.

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tooling, itmaturity
webinar_strategies_for_reducing (1)

Strategies for reducing service desk calls

We examine the nature of the demands put on your service desk and discuss strategies and tools to manage service desk traffic more effectively.

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servicedesk
webinar_boost_knowledge_man (1)

Boost knowledge management with social IT

Practical tips on how you can use social IT to drive your knowledge management strategy and boost IT productivity.

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knowledge,socialit