Manage supplier details, support contacts, contract documents and SLAs in one place.
Quick visibility of contract status, supplier performance metrics and costs.
Model and automate the flow of services and turnaround times to ensure business objectives are met.
Attach multi-level SLAs to vendors, services, support tickets, and tasks
Quickly set up integration bridges to automatically create tickets in supplier systems.
Get a complete view of IT demands and costs with all IT financial management (ITFM) data in one place.
Take control over a complex landscape of services and customers.
Apply practical rules for Governance, Risk and Compliance Management (GRCM).
Automation makes it easy to check and prove compliance in minutes, not weeks.
Right-size your license positions to better track business demand.
IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) in one comprehensive IT management solution
What SIAM is and the benefits of adopting for your organization
Find out how you can better manage complex IT service supply chains.
6 minutes
Defining the 4 models of SIAM and ‘true service integration’
How to apply management control over a multi-sourcing landscape.
7 minutes
Key challenges you will face and the Service Design Principles
What you need to consider before commencing a SIAM program.
7 minutes
