Service Desk transformation completed in just 9 weeks with
Swansea Council replace BMC Remedy with assyst: From scoping to go-live in 106 days.
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Dubai Courts boosts IT performance by 60% and IT customer satisfaction by 75% with assyst.
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assyst gives Focus on Business real-time access to enriched infrastructure and operations data and analytics for better, faster decision-making.
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assyst's flexibility and scalability helps Azimut evolve business from €10Bn to €37Bn in four years.
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Cloetta replaces HP with assyst to get global visibility and control over IT services, infrastructure, and operations.
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Shared services model delivers 60% efficiency boost and a 40% increase in IT customer satisfaction.
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Energy giant transforms IT services and improves IT customer satisfaction with assyst.
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University replaces BMC Remedy with assyst and reduces service desk calls by 50% within 6 months.
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Using assyst to improve services in IT, HR, Facilities, and Finance.
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BRIC service desk increases customer satisfaction for more than 30,000 users with assyst.
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Forestry Commission transforms services across all functions and boosts customer satisfaction with assyst.
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Xentrall moves 69% of incidents and requests to end user self-service portal: customers now happier.
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Mohawk increases first line resolution and improves customer service for its 35,000 employees with assyst.
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Scotland's Rural College gets central visibility and control over IT I&O processes, data, and analytics with assyst.
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Hull City Council rolls out cross-functional service desk support to entire organization of 14,000 people.
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Leading Scottish council deploys service catalog to 16,000 employees with assyst.
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"We were looking for a flexible system which encompassed all our activities."
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Improved IT agility reduces customer go-live time by 70%, enabling Russian MSP to achieve a $1m increase in annual revenue.
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National real estate giant improves IT maturity and the end user experience with assyst.
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Full-service bank tames the complexity of banking IT and accelerates innovation with assyst.
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Saudi Arabia's fastest-growing bank reduces service desk calls by 85%, releasing 40% of IT team time to focus on innovation.
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Leading newspaper boosts IT maturity and IT customer satisfaction through better visibility, insight, and automation.
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Leading bank unifies IT management to achieve complete visibility and control with assyst.
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prosystems IT chose assyst as its central IT Service Management (ITSM) solution for consolidated service provision.
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Software & services provider selects assyst for multi-client support, auditing, and data security.
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Europe's leading vehicle safety organization replaces BMC Remedy with assyst as a more fit-for-purpose solution.
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LEAF consolidates six help desks into one consolidated service center with assyst.
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DOC moves 90% of staff to digital service catalog in just 12 weeks, improving the perception of IT.
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Major law firm centralizes IT operations and reporting to bring order to chaos.
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Central visibility and control transforms IT operations management with assyst.
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Government agency achieves compliance while offering end users choice.
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