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IT Business Management (ITBM)

Generate more business value from IT. Get complete visibility and insight, superior governance and control, and accelerated execution of projects and operations in a single IT management application. 

The assyst solution for IT Business Management

assyst makes it easier for IT leaders to ensure what IT does lines up with what the business needswhile operating within strict cost and time constraints. 

Run IT like a business with assyst

You get total visibility over IT activity at every level, from the IT portfolio down to daily operations and support. You get complete transparency of cost, from the big infrastructure investments down to individual assets and actions. You get central control over governance policies and compliance, from processes to licenses to security.

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Business Focus

Keep the why at the forefront of IT activity. Get the business perspective on everything IT does. assyst makes it easy to see the links between IT projects, I&O, and supportand your business priorities and outcomes.

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Demand Foresight

Innovation isn’t just about who can execute fastest, it’s also about who can envision the future first. assyst helps you understand your users, stay connected with customers, track changes in demandand spot the emerging business needs sooner.

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Efficiency

Good resource management is key to great IT. How you structure and organize people and technologyand control the flow of workdictates your capacity and agility. assyst makes work visible and gives you tools to control the flow of work, automate tasks, and boost productivity.

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IT Economics

Get a complete and accurate view of the cost of investments, projects, services, assets, and operations so you can cut waste and make better decisions. assyst’s integrated financials record costs as they happendown to the level of individual resources and tasks.

See how assyst can help you level-up IT productivity with automation

IT Business Management Software

assyst is a single IT management app, integrated by design. See more of the IT management features you get with assyst.

Contract & Supplier Management 

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Track and manager suppliers to get more from your outsourced functions.

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Service Portfolio & Design

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Take control over a complex landscape of services and customers.

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Financial Management

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Get a complete view of IT demands and costs with all IT Financial Management (ITFM) data in one place.

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Audit & Compliance

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Automation makes it easy to check and prove compliance in minutes, not weeks.

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Resource Planning

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Manage your team’s capacity and workload to ensued deadlines are always met.

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Policy Governance

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Apply practical rules for Governance, Risk and Compliance Management (GRCM).

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License Metering & Control

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Right-size your license positions to better track business demand.
 

Unified IT management in a single web-based application. Quick implementation. Low overheads. IT management couldn't be simpler.

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Sobey's case study

“23% increase in resolution within SLA on Critical Priority Incidents.”

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IT Business Management Software 

 

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Unique holistic ITBM

IT Business Management (ITBM) is a core pillar of assyst, integrating directly with Service Management and Operations Management—in one application—to provide unrivaled richness of information and insight.

assyst gives you the tools you need to plan, design, govern, operate, and optimize IT to deliver more business value.

Helping you on your journey to digital transformation

Whitepaper

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What are you doing to enhance the IT service experience?

What great IT service looks like…and how to achieve it. 

  1. IT service experience strategy
  2. Servicing value demand
  3. Servicing failure demand

35 minute read

Whitepaper

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Choosing IT management tools that work for you

Considering IT maturity is critical to making the right choice. 

  1. Maturity models 
  2. Assessment tools 
  3. Technology considerations 

30 minute read

Whitepaper

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5 bad habits that kill IT innovation…and how to avoid them

Tearing down the roadblocks to better services, business productivity and the elusive competitive edge. 

  1. Common bad habits 
  2. How to overcome them 
  3. 5 key takeaways 

15 minute read 

Find out how assyst can empower IT transformation in your industry

Investigate how to plan and implement strategies for delivering business value, moving beyond employees to enable digital business scenarios in your industry.
 
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Healthcare & Life Sciences

Give people the technology to make a real difference.

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Financial Services

Balance innovation with stability and security.

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Managed Service Providers

Achieve agility, efficiency, and accelerated innovation.

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Energy & Oil

Radically reduce costs and release budget for innovation.

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Federal, Public Sector, Government

Improve IT maturity within tight cost constraints.

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Retail

Run robust e-commerce and point-of-sale systems.

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Education

Support new ways of learning with innovative digital solutions.

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Professional Services

Deliver a suite of IT services that support value delivery.

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Manufacturing

Keep your complex supply chain technology running 24x7.

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See assyst in action