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IT Asset Management

See and control your assets from planning to disposal

Complete visibility and centralized control

Great IT Asset Management (ITAM) relies on accurate asset data and fit-for-purpose technology: tools that give you the control and automation you need to better manage costs, risks and compliance.

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assyst's ITOM technology gives you multiple asset perspectives: strategic management, hardware, software, compliance, services and support, operations, security, and more.

Compliance headaches? See how assyst takes the stress out of managing your IT assets.

Visibility and control across the full asset lifecycle

Complete asset data + powerful automation = ITOM made easy

Visibility & visualisation

Get visibility over your IT ecosystem: from the datacentre at the core of your business; through desktop devices in the hands of your workforce; to customer-facing apps on the new digital frontier. assyst combines automated discovery, application dependency mapping, and real-time monitoring to tell you everything you need to know about what’s happening in your IT environment right now—and what’s going to happen next.

“We can find reliable asset information in seconds. This has freed up an enormous amount of time, which can be spent on more productive tasks.” 
STUDENT LOANS COMPANY
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IT asset lifecycle management

From procurement to retirement, assyst simplifies the IT assets management lifecycle. From request management via the service catalog, through delivery, maintenance and support, to retirement and disposal, assyst helps you track and govern your assets. As a unified IT management system, assyst blends ITOM and ITSM data in one app to provide a unique, 360o view of each asset, its history, related activity and costs - without the need for complex integrations.

"assyst consolidates our assets into a single source of truth while providing the tools to manage their full lifecycle, including usage and repair data." 
FEDEX
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Automation drives transformation

Reduce the daily ITOM operations burden by up to 90% with flexible automation. Quickly deploy a service catalog, coupled with process automation to handle day-to-day asset requests. Behind the scenes, intelligent monitoring detects risks and error conditions, automatically triggering response workflows to solve performance and compliance issues as they happen. Simple event management tools and drag-and-drop workflows let you automate delivery and response processes in a matter of minutes.

"One of the things I particularly like about assyst is the integration of ITIL processes, including incident, change, problem, asset and configuration management. It gives us everything we need in one solution." 
FIFE COUNCIL
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Compliance headaches? See how assyst takes the stress out of managing your IT assets.

Key ITAM features

IT asset management is a core part of the assyst IT management solution.

Order Online

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Let end users order assets directly via an integrated service catalog.

Digital Delivery

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Fully automated delivery of software and cloud provisioning frees-up IT people.

Physical Delivery

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Drag-and-drop workflows guide timely delivery of devices - with simple end user tracking.

Complete Data

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Agent and agentless discovery gives you complete visibility of physical, virtual and software assets.

Real-time Status

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Intelligent monitoring makes sense of system events to keep you informed via visual dashboards and alerts.

Performance Monitoring

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Synthetic transactions continuously test systems and services as your users experience them.

Financials

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Track lifetime activities and costs for unparalleled visibility over total cost of ownership.

Suppliers

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See which suppliers provide the most value, and which contracts are up for renewal.

Compliance

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One-click audits give you an instant view of your effective license position. No more manual audits.

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IT Service Management for 2020:
Transform the Customer Experience through Self-Service, Mobile and AI

Webinar with George Spalding and Kevin Patterson

On-demand webinar

The assyst solution for IT Operations Management

assyst is a single app, integrated by design. Find out more about ready-to-use IT management features you get with assyst.

Software Asset Management

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Ensure efficient and compliant use of software and apps across your organization.

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Event Management

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Get real-time status visibility and performance insight over your global IT infrastructure.

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Service-view CMDB

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The core of assyst, our CMDB provides unique breadth and depth of information.

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Application Discovery & Dependency Mapping

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Intelligent discovery gives you a software-oriented view of infrastructure.

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Endpoint Management

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Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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IT Compliance

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Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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Capacity & Availability

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Track and plan capacity and availability to meet changing business demands.

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Orchestration & Automation

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Powerful process control and simple integration enables end-to-end service automation.

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assyst rolls IT Asset Management, IT Service Management, and IT Business Management into one low-overhead app.

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Simple compliance. Lower cost. Improved security. Find out how.

Helping you on your journey to digital transformation

Whitepaper

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A practical guide to integrating ITSM and ITOM

Promoting collaboration between asset and service management.

  • Driving collaboration
  • Integrating processes
  • Sharing information
20 minute read

Whitepaper

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ITOM: The No. 1 investment to make this year

The perils of ignoring IT Asset Management…and what you can do about it.

  • Streamlining software audits
  • Automating IT operations
  • Combatting cybercrime

20 minute read

Whitepaper

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Achieving transformational change with integrated assyst ITOM

Find out about the 4 top use cases and how they transform ITOM.

  • Improved support
  • Software re-harvesting
  • Client automation
  • Performance monitoring

15 minute read