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Integrations

Built for easy integration

Connect with any external system

assyst is a unified IT management solution, drawing together infrastructure, service, and customer data to enable 360o visibility, deep insight, and powerful data-driven automation.

One app. One data model. Super-simple integration.

Developed as a single app—not a patchwork of acquired modules—assyst’s single data model and unique open architecture make integration easy. Based on a configurable connector architecture, you get quick, simple, flexible integrations. Create connections in minutes, with no coding.

Designed for quick integration

Access to the right data is a critical success factor for high performance IT management and automation. assyst provides a unique set of integration options, developed to enable simple integration with any type of application or data source. Complete visibility over what’s happening in your IT ecosystem, right now. And no more data blindspots.

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Gateways

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Integrate discovery, IT asset management, financial management, and client management tools to create a rich picture of your IT infrastructure (hardware, software, physical and virtual).

Bridges

diagram_logos_assyst_bCreate full-functioning two-way integrations with other enterprise business and IT management applications to ensure synchronization and data quality.

"assyst consolidates our assets into a single source of truth while providing the tools to manage their full lifecycle."
FEDEX
"The thing I like most about assyst is its integration of all aspects of IT service delivery."
DUNDEE CITY COUNCIL

Complete IT management integration

Common integrations, proven across thousands of customers
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Discovery

Use assyst discovery to get a detailed map of your IT environment, or connect assyst to your existing discovery solution.

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Inventory

Get the CFO perspective. Add asset, cost, and depreciation data by connecting assyst with your accounting system.

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Monitoring

Integration with monitoring tools supports automated collection and correlation of system events—giving you a complete, real-time view of IT status and performance.

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Actioning

Two-way integration with your systems monitoring and management tools gives you the power to action changes right from within assyst.

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People Data

Pull data from LDAP directory services and HR systems to gain a complete and accurate profile of your internal customers.

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Email Integration

Automated email alerts complement dashboards to ensure awareness of critical conditions.

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Direct API Access

Enable direct, machine-to-machine (M2M) communication between assyst and any other application.

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Database

Simple tools let you quickly create Open Database Connectivity (ODBC) connections between assyst and any other data store.

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ITSM

Create two-way information bridges between assyst and other service desk/IT service management tools—without coding.

Struggling with a tangle of integrations? Simplify with assyst

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Sobeys case study

“23% increase in resolution within SLA on Critical Priority Incidents.”

Read More

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assyst is a single IT management app, integrated by design. 

Find out more about some of the other ready-to-use IT management features you get with assyst.

IT Asset Management

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Manage the lifecycle of your hardware, software, virtual and cloud assets.

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Software Asset Management (SAM)

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Ensure efficient and compliant use of software and apps across your organization.

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Service-view CMDB

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The core of assyst, our CMDB provides unique breadth and depth of information.

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Event Management

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Get real-time status visibility and performance insight over your global IT infrastructure.

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Application Discovery & Dependency Mapping (ADDM)

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Intelligent discovery gives you a software-oriented view of infrastructure.

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Endpoint Management

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Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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Helping you on your journey to digital transformation

Whitepaper

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5 habits that kill IT innovation…and how to avoid them

Tearing down the roadblocks to better services, business productivity and the elusive competitive edge.

  • Common bad habits
  • How to overcome them
  • 5 key takeaways

15 minute read

Whitepaper

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Why you should care about the IT customer experience

Today, the customer experience is as important as the quality of service.

  • The importance of CX to IT
  • What good CX looks like
  • How to improve the IT customer experience

35 minute read

Whitepaper

WP_pratical_guide_to_integreting_itsm_itam

A practical guide to integrating ITSM and ITAM

Promoting collaboration between asset and service management.

  • Driving collaboration
  • Integrating processes
  • Sharing information

20 minute read

Find out how you can simplify integrations and reduce overheads with assyst