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Public and government organizations face a triple challenge: cut costs, accelerate service delivery and support, and transform the way they interact with citizens to meet the expectations of the digital age.
assyst gives you the data and tools you need to streamline service operations and deliver a modern digital experience, while maintaining strict security and compliance.
In response to pressure to “do more with less” public sector agencies need to cut waste, accelerate value delivery, and become more responsive to citizen problems. assyst’s service automation enables end-to-end service automation and accelerated problem-solving—across IT and citizen services—reducing labor costs in IT and beyond by up to 50%.
Get complete visibility over your IT environment and associated risks. Automate the detection and resolution of common compliance and security issues with zero-touch IT automation—leaving your compliance and security teams free to solve new threats and issues.
Accelerate service delivery and support processes with end-to-end process automation and control.
Real-time visibility over IT performance and citizen satisfaction.
Manage IT and non-IT services more efficiently.
Eliminate service outages with automated detection and resolution, cutting fix times down from days to seconds.
Respond to emerging citizen needs faster with drag-and-drop service design tools.
Replace multiple point solutions with one app for reduced costs and overheads.
Find out more about the IT management features you get with assyst
Get instant, real-time visibility of IT performance, wherever you are. Build custom dashboards in minutes.
Take control over a complex landscape of services and customers.
Powerful process control and simple integration
Empower your agents with the smart technology they need to fix and close more incidents
Get a complete view of IT demands and costs with all IT financial management (ITFM) data in one place.
IT can create business value by enabling service management in other areas of the business.
2 minute watch
How perspective, outsourcing strategy, collaboration, and priorities impact performance.
20 minute read
5-step guide to increasing adoption and ROI.
25 minute read