Event Management

Boost resilience and up-time with automated detect-and-correct technology

Real-time visibility of status and performance

In complex global organizations, manual trawling of system logs isn’t possible. System events happen at digital speed, so automated detection, analysis, routing, and resolution are essential for maintaining a healthy IT infrastructure.


assyst gives you complete coverage of what’s happening across your entire IT ecosystem—and the tools you need to respond quickly and effectively.

  • Intelligent monitoring and analysis make sense of capacity, availability, performance, compliance, and security events.
  • Automated detect-and-correct resolution and routing ensure rapid response to issues.
  • Web and mobile dashboards keep you connected to what’s going on, wherever you are.

Tired of wasting time on low-level system events?

Making sense of an ocean of event data

Simple data collection, intelligent analysis, and automated responses take the leg-work out of event management.

360 visibility

assyst integrates easily with systems management and ITOM tools to give you a global view of events. Configurable off-the-shelf connectors let you link up systems in a matter of minutes. With assyst you can rest easyknowing you have complete visibility of what’s happening in your IT environment.

“One of my favorite things about assyst is the ability to customize event monitors" 

Intelligent analysis

Intelligent event analysis cuts through the noise to pinpoint what’s important. assyst collects, filters, correlates, evaluates, and prioritizes events to identify warnings to be aware of and faults that need immediate action. Trend analysis seeks out patterns which indicate potential riskshelping you to spot and resolve issues before they disrupt IT services and business operations.

"Overall, we enjoy far greater visibility." 

Smart detect-and-correct automation

assyst boosts infrastructure resilience with automated detect-and-correct technology. Error/risk conditions are linked to automated resolution processes to trigger real-time infrastructure healing with zero human intervention. For more unique events, the assyst event engine uses AI to automatically create, prioritize, and routes incidents for human intervention. Resolutions can then be quickly automated and linked to the error condition so assyst can handle it for you next time.

"assyst is essential in allowing us to continue to deliver a quality service to our customers." 

Tied up with low-level system events? See how assyst can help

Key Event Management features

Event management is a core part of the assyst IT management solution. No modules to integrate.

Systems Monitoring


Built-in systems monitoring tools collect and correlate status and performance data.

Service Monitoring


Monitor the health and performance of business services as a whole.



Connect assyst with your existing operations and monitoring tools.



Interactive service maps let you see and examine system and component status.



Get real-time visibility over system status and performance trends on your desktop and mobile devices.



Set thresholds on devices, systems, and services to automatically create incidents, activate email alerts or trigger dashboard alarms.



IT Service Management for 2020:
Transform the Customer Experience through Self-Service, Mobile and AI

Webinar with George Spalding and Kevin Patterson

On-demand webinar

The assyst solution for Event Management

assyst is a single app, integrated by design. Find out more about other out-of-the-box IT management features you get with assyst.

IT Asset Management


Manage the lifecycle of your hardware, software, virtual and cloud assets.

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Software Asset Management


Ensure efficient and compliant use of software and apps across your organization.

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Service-view CMDB


The core of assyst, our CMDB provides unique breadth and depth of information.

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Application Discovery & Dependency Mapping

Application_Discovery_and_Dependency Mapping_306

Intelligent discovery gives you a software-oriented view of infrastructure.

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Endpoint Management


Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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Capacity & Availability


Track and plan capacity and availability to meet changing business demands.

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Orchestration & Automation


Powerful process control and simple integration enables end-to-end service automation.

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Security Operations Management


Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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assyst is a holistic IT management app giving you the power to monitor and control your services, systems, and components.


Get better visibility with assyst

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