General Data Protection Regulation (GDPR)

A pragmatic service management approach

GDPR compliance by design

Ensure the ongoing confidentiality, integrity, availability, and resilience of data storage and processing systems.

Manage GDPR requirements

A logical view of your infrastructure is essential to understanding your data ecosystem from a business and security perspective.

Understand where data is

With the assyst service-view CMDB, you get a complete picture of your infrastructure, including the databases which store personal information, and the applications which process them.


Apply governance policies


Add GDPR policies into your existing governance policy framework. assyst gives you complete central control over processes and automation, making it easy to translate your policy framework into practical rules for GDPR compliace.

Manage GDPR requests

manage_GDPR_requestsEfficient management of requests for information on how you use personal data is a key requirement of GDPR. Use assyst self-service portal to log and automatically route requests, with an SLA clock ensuring compliant responses.

"assyst consolidates our assets into a single source of truth while providing the tools to manage their full lifecycle"
"Through efficient handling of faults and requests, assyst enables IT to better support the departments."

Unlock the Value of ITIL 4 with 5 Key Takeaways that can be Used Today!

Helping you on your journey to digital transformation



Choosing IT management tools that work for you

Considering IT maturity is critical to making the right choice.

  1. Maturity models
  2. Assessment tools
  3. Technology considerations

30 minute read

How-to guide


5 bad habits that kill IT innovation...and how to avoid them

Tearing down the roadblocks to better services, business productivity and the elusive competitive edge.

  1. Common bad habits
  2. How to overcome them
  3. 5 key takeaways

15 minute read



What are you doing to enhance the IT service experience?

What great IT service looks like…and how to achieve it.

  1. IT service experience strategy
  2. Servicing value demand
  3. Servicing failure demand

35 minute read

Avoid fines of up to €20M or 4% of your annual global revenue