IT Operations Management

Get visibility and control over infrastructure and operations

Integrated ITOM + ITSM

IT operations management (ITOM) and IT service management (ITSM) are converging to share data, integrate processes, find efficiencies, and provide a 360^o view of IT. assyst provides unique coverage of ITOM and ITSM functionality in one app.

Visibility View and understand your infrastructure from multiple perspectives (including service, system, and employee) with a service-view CMDB

Control Get centralized control over everything in your IT environment—in one app

Automation Automate routine IT processes and turn your focus to strategic innovations projects

Accelerating IT operations

Efficient IT operations is the key to creating capacity for innovation.

Get visibility

See what’s in your infrastructure and how it’s performing with automated discovery and real-time monitoring of physical, virtual, and cloud assets. No blind spots. No surprises.

Centralized control

Quick integrations with your existing systems management tools give you complete control of your systems and devices from the assyst hub. Take direct actions and solve problems without ever leaving the assyst app.

Intelligent automation

Eliminate the daily burden and achieve zero-touch IT operations—automatically sensing and adapting to availability, capacity, security, and compliance issues as they happen.

"The thing I like most about assyst is its integration of all aspects of IT service delivery"
DUNDEE CITY COUNCIL

"Axios Systems is an active leader in the market for corporate applications to automate IT and related business processes"
R-STYLE

Integrated IT management solution

IT operations management (ITOM) and IT service management (ITSM) are converging to share data, integrate processes, find efficiencies, and provide a holistic, 360o view of the IT ecosystem. assyst provides unique coverage of ITOM and ITSM functionality in a single application.

25 seconds

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2019 Gartner Magic Quadrant for ITSM Tools

Gartner’s 2019 Magic Quadrant research recognizes the key enterprise ITSM vendors to help I&O leaders make better selections.

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ITOM with assyst

Find out more about how assyst can improve ITOM performance

IT Asset Management

Manage the lifecycle of your hardware, software, virtual and cloud assets.

Ensure efficient and compliant use of software and apps across your organization.

Get real-time status visibility and performance insight over your global IT infrastructure.

App Discovery & Dependency Mapping

Intelligent discovery gives you a software-oriented view of infrastructure.

Endpoint Management

Manage desktops, laptops, tablets, mobiles, and smart IoT devices for security, compliance, and performance.

Capacity & Availability

Track and plan capacity and availability to meet changing business demands.

Orchestration & Automation

Powerful process control and simple integration enables end-to-end service automation.

Service-view CMDB

The core of assyst, our CMDB provides unique breadth and depth of information.

Security Operations Management

Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

Axios and assyst credentials, why CIOs trust us

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Efficiency
40% Of IT people’s time reclaimed
“The reduction of calls we have achieved through self-service in assyst has given our team an 40% of time back to focus on innovation.” SAIB

Usability
50% Of calls diverted to web
Our initial target was for 50% of calls to go through the web. We achieved this within a few weeks of go-live.” Fife Council

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Speed
70% Faster go-live
“Our engineers estimate that implementing any other solution would have taken us at least 70% (around six months) longer.” ONLANTA

Cost Reduction
34% Reduction in support costs
“We transformed our end user experience through rolling out the assyst digital IT portal to 25,000 employees in 90 days.” Mohawk Industries

Helping you on your journey to digital transformation

Whitepaper

The 5 key ITSM goals to help drive operational efficiencies in 2018

See the trends set to affect IT and how to address them, including:

Process integration
Security
Artificial Intelligence

25 minute read

Case study

Government IT teams save 16,000 hours of travelling per year through ITOM

Remote automation improves efficiency by 99%.

Central visibility
Centralized control
Automated compliance

5 minute read

Briefing

5 minute briefing: Making IT collaboration work

7 steps to facilitating successful grass-roots collaboration.

What is IT collaboration?
Collaboration in action
How to create inertia

5 minute read

See how you can transform IT operations with assyst

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Test Drive assyst - ITSM & ITOM Solution

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IT Operations Management

Integrated ITOM + ITSM

Accelerating IT operations

Get visibility

Centralized control

Intelligent automation

Integrated IT management solution

2019 Gartner Magic Quadrant for ITSM Tools

Gartner’s 2019 Magic Quadrant research recognizes the key enterprise ITSM vendors to help I&O leaders make better selections.

ITOM with assyst

IT Asset Management

Software Asset Management

Event Management

App Discovery & Dependency Mapping

Endpoint Management

Capacity & Availability

Orchestration & Automation

Service-view CMDB

Security Operations Management

Axios and assyst credentials, why CIOs trust us

Helping you on your journey to digital transformation

Whitepaper

Case study

Briefing

See how you can transform IT operations with assyst

Test Drive assyst - ITSM & ITOM Solution

Request a demo today

Test Drive assyst - ITSM & ITOM Solution

30 day instant SaaS trial

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