People succeed when they work together, but fostering collaboration can be challenging. assyst’s leading collaboration and gamification features help you facilitate better engagement and a more healthy flow of information. Connect silos and get people across the globe working together to solve problems faster.
assyst combines open collaboration, gamification, and mobility for best results
Real-time digital collaboration—cutting across geographic and departmental boundaries—empowers your people to pull information, crowdsource solutions, and gather insights faster than ever before. Collaboration in assyst is custom-built to support the needs of IT and IT users and is part of the core assyst application—not a bolt-on module.
assyst integrates collaboration and gamification to drive adoption and encourage positive behaviors. Points, badges and leader boards reward contributors, helping build and sustain engagement. Social feedback elements indicate the usefulness of contributions, helping to maintain the quality of information going into the knowledge base.
assyst removes the barriers that stand in the way of healthy communication. Collaboration tools are accessible anytime, anywhere, and on any device—so your IT people and employees can share information and crowdsource solutions across the globe, 24/7.
Collaboration and gamification are core parts of the assyst solution. Nothing to integrate.
Create a vibrant IT community—collaborating across boundaries to accelerate work and drive innovation.
Facilitate open collaboration between employees and IT, between IT teams, and between business departments.
Collaboration sessions are automatically captured as searchable knowledge artefacts.
Searchable user profiles make finding the right collaborators simple.
Expand collaboration and gamification across other internal service domains like HR and Facilities.
Collaboration and gamification are part of the
“23% increase in resolution within SLA on Critical Priority Incidents.”
Find out more about other ready-to-use IT management features you get with assyst.
Automate IT service and IT operations processes with this codeless drag-and-drop process designer.
Empower your agents with the smart technology they need to fix and close more incidents
Boost your organization’s knowledge pool with a powerful global platform for sharing and crowd-sourcing.
Divert up to 25% of calls away from your service desk with this simple employee password recovery tool.
Quit reinventing the wheel and make real progress.
Give your IT people access to the information and tools they need to perform while out in the field.
Get instant, real-time visibility of IT performance—wherever you are. Build custom dashboards in minutes.
ITSM + ITOM + ITBM in one app. Ready-to-go. No coding required.
Break down barriers and promote open collaboration
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IT Service Management
IT Operations Management