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Wanted: IT

& DevOps

Delivering value to customers and employees

Are you a natural problem solver?

Our corporate IT and DevOps teams ensure our assyst IT management cloud and our employee IT services are always on, always secure, and always optimized to ensure our customers and employees are getting the most out of technology.


What we do

As a cloud technology company, it is essential that our assyst IT management cloud is there for our customers when they need it: 24/7. Our product operations team manage the operation and performance of the assyst cloud platform, working closely with development teams to ensure seamless continuity for the customer.

Inside the company, our IT team manages and supports a portfolio of employee-facing IT services and devices which enable higher productivity and new ways of working.

Meet the people

Marc Marenghi, Technical Support Group Manager
Marc Marenghi
Technical Support Group Manager

"Our service desk team supports our assyst customers and our employees across the globe. They're supported by an experienced bunch of desktop, application, infrastructure and datacenter professionals."

Caroline Schaffner, Service Desk Team Leader
Caroline Schaffner
Service Desk Team Leader

"Supporting customers across the globe is challenging yet rewarding. It's not just about solving issues, it's also about making sure customers get the most out of assyst."

Dave Turner
Senior SaaS Support Engineer

"As a technology company, there are great opportunities for career progression within the company. I started here as a support analyst."

We strive for great employee and customer experiences

We use assyst for our own IT management and employ the same best practices that our consultants recommend to customers.

What we do


24/7 support

Whether it's for an assyst customer or an internal employee, our service desk is open 24/7 to help out.


assyst SaaS

We look after the live cloud product, ensuring it's always there and always performing.


IT services

It's IT's job to manage the IT service and device portfolio: the devices, apps, and comms our people need to get their jobs done.


Customer service

And we do all this with a smile on our face. Our goal is to provide a great customer and employee experience.

Be part of a team

  • Work with and learn from a range of technical and service experts.
  • Great career prospects for upward and sideways movement.
  • Full ITIL training: recognized qualification

Take the next step in your career

Current DevOps and Technical Services Vacancies in UK

Application Support Analyst – Tier 1

Location: Edinburgh , UK
Closing Date: December 31, 2019

Our Service Delivery area is undergoing a major transformation; our Team is being restructured and support activities revitalized so we can become the exemplar in the Service Management arena. We are creative and constantly looking for new ideas and ways to improve our customers' experience with us and we’re looking for a self-motivated, innovative thinker to join us. Read more about the role here.

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