Capacity & Availability

Because downtime isn't an option

Rich data enables better planning and support

Your employees want IT services to be there when they need them. Capacity management and availability management are essential to a robust, stable infrastructure platform and high-quality IT services. 

Real-time monitoring Visibility over customer demand and system performance

Run high-availability, high-performance services with assyst

See status. Track trends. Analyze historic performance

With instant visibility over what’s happening right now inside your IT environment, coupled with historic trends and “what-if” scenario analysis, you get a superior view of capacity and availability.

Real-time monitoring in one system

assyst gives you complete visibility over the availability and capacity of your services, systems and components. Auto-discovery creates a comprehensive map of the systems and services in your IT environment. Integrated systems monitoring gives you real-time insight into the availability and capacity of those systems and serviceshighlighting the trends so you can spot potential bottlenecks and failures.

“The key factor for choosing assyst was the combination of all ITIL processes in one solution.” 

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Availability management

assyst supports all aspects of operational availability management and strategic availability planning.

  1. Monitoring tools provide complete visibility over IT
  2. CMDB visualizations show color-coded status
  3. Automated alerts create incidents and notifications
  4. Detect-and-resolve automation quickly resolves issues
  5. Availability dashboards show status and trends
  6. SLA reports show agreed versus actual availability

“There is no doubt that customer satisfaction has improved.”  


Capacity management

assyst supports all aspects of operational capacity management and strategic capacity planning. 

  1. Monitoring provides real-time capacity data
  2. Capacity management dashboards and reports
  3. Capacity threshold alerts trigger immediate response
  4. Automated failover and overflow enables self-healing 
  5. Run “what-if” capacity planning scenarios

“We chose assyst because of its alignment to ITIL.” 


See how you can provide always-on IT services with assyst

Availability and Capacity Management features

Availability management and capacity management are both core part of the assyst IT management solution. No integration required.


Event management

Integration with monitoring tools enables full visibility of availability and capacity across your IT ecosystem. No blind spots.



Color-coded views give you instant visibility of status.



Graphical dashboards help you spot the trends sooner so you can adapt to shifts in demand—as they happen.



IT Service Management for 2020:
Transform the Customer Experience through Self-Service, Mobile and AI

Webinar with George Spalding and Kevin Patterson

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The assyst solution for IT Operations Management

assyst is a single IT management app, integrated by design. Find out more about other ready-to-use IT management features you get with assyst.

IT Asset Management


Manage the lifecycle of your hardware, software, virtual, and cloud assets.

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Software Asset Management


Ensure efficient and compliant use of software and apps across your organization.

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Service-view CMDB


The core of assyst, our CMDB provides unique breadth and depth of IT infrastructure and operations data.

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Endpoint Management


Manage desktops, laptops, tablets, mobiles and smart IoT devices for security, compliance, and performance.

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Event Management


Get real-time status visibility and performance insight over your global IT infrastructure.

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Application Discovery & Dependency Mapping

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Intelligent discovery gives you a software-oriented view of infrastructure.

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Orchestration & Automation


Powerful process control and simple integration enables end-to-end process and service automation.

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Security Operations Management


Integrate IT ops and SecOps to automatically detect and route/resolve security incidents.

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IT Service Management (ITSM), IT Operations Management (ITOM) and IT Business Management (ITBM) in a single, unified app.


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