As an outstanding IT leader, you live and breathe the definition of busy.
For this reason, we've produced some easy-to-digest ITSM podcasts and PDFs to inspire your ITSM strategy. Each of the podcasts is less than six minutes long. It features the key highlights from a related whitepaper, which you can also download.
- Podcast 1: Five bad habits that kill IT innovation and how to avoid them
- Podcast 2: Building a business case for IT investment
- Podcast 3: Improving ITSM by leveraging user feedback
- Podcast 4: Key questions you need to ask to improve service delivery