Sharon Taylor, Chief Architect of ITIL v3, explores the art of Service Catalog management; how to create a Service Catalog, and what to avoid; the challenges, benefits and 5 top tips on setting it up and improving it.
Dates: Postponed Due to COVID-19, New Dates to be Announced
Location: Hilton Birmingham Metropole
Organizer: SDI
"With world class keynote speakers, multiple practical breakout tracks, and the IT Service & Support Awards, SDI20 promises something for everyone; leaving delegates brimming with new ideas and best practice knowledge to help solve their organisation’s latest IT service challenges. Be our guest at this unique gathering of service management professionals and discover how brilliant IT service can transform your business."
"In an exceptional atmosphere you have the opportunity to get a detailed overview of the 17 market-leading IT-Service-Management solutions. This is the first event that focuses completely on ITSM tools. If you want to get a complete overview of the ITSM tool landscape in Germany, then come to MeetUp20.”
"In an exceptional atmosphere you have the opportunity to get a detailed overview of the 17 market-leading IT-Service-Management solutions. This is the first event that focuses completely on ITSM tools. If you want to get a complete overview of the ITSM tool landscape in Germany, then come to MeetUp20.”
"In an exceptional atmosphere you have the opportunity to get a detailed overview of the 17 market-leading IT-Service-Management solutions. This is the first event that focuses completely on ITSM tools. If you want to get a complete overview of the ITSM tool landscape in Germany, then come to MeetUp20.”
"In an exceptional atmosphere you have the opportunity to get a detailed overview of the 17 market-leading IT-Service-Management solutions. This is the first event that focuses completely on ITSM tools. If you want to get a complete overview of the ITSM tool landscape in Germany, then come to MeetUp20.”
Dates: August 4, 2020
Location: Tavistock Square, Bloomsbury, London
Organizer: SDI
"Our ITSM Tools Live Demo Day taking place on the Tuesday 4th August 2020 is the perfect opportunity to find the right tool(s) for your service desk."
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Enterprise Service Management
IT Operations Management