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90% of the Functionality at 30% of the Cost  

Facing a ServiceNow renewal without a real alternative to consider?

The biggest drive in negotiation success is having a BATNA (Best Alternative To a Negotiated Agreement). Without a BATNA you lose negotiating leverage and will continue to see spiraling license cost to the benefit of ServiceNow shareholders, executives and commission hungry sales reps. With each product release and the bundling of features and updates to the ServiceNow pricing model, more and more customers are looking for alternatives for their Cloud-based ITSM Software than ever before. 

★★★★★ "assyst is more cost effective than other tools on the market." - $500M Services Company

Considering ServiceNow for your ITSM Solution without a credible alternative to consider?


"ServiceNow Customer Attrition rate has tripled since Q3 2019"

Source: ServiceNow Investor Presentation Q2 2020


Top reasons why Axios' assyst is the No.1 alternative to ServiceNow! 

Learn more about the assyst solution.

REQUIREMENTS assyst_logo ServiceNow
ITIL Processes 16 purple 16 purple
Rapid ITIL Deployment unknown-1595355279456

Fit-for-purpose, out of the box functionality, NO coding, programming & development required.


PaaS, coding & programming as well as low-code development required.

Simple Licensing Model unknown-1595355279456

All-inclusive - options available for named, concurrent and mixed.


Modular and named licensing only. Increasing complexity and cost of ownership

Product Administration 1-1

Typically 1-2 FTEs or less.

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Multiple FTEs including developers.Typically 5 X more internal resource required

Flexible Delivery Models unknown-1595355279456

Public cloud, private cloud, on-premise  (ability to switch between models).


Public cloud only with very few exceptions

Delegated Administration unknown-1595356227868

Business users ( Non-Technical Users ) can admin own process areas if desired.


Only admin by the application administrator developer teams due to complexity of technology.

Seamless Upgrades unknown-1595356227868

Guaranteed. Configurations and integrations remain intact.


Customization may cause integrations, plugins and older version's features to break.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

Your alternative to ServiceNow is as powerful yet modern, simple and easy to use.

Axios’ assyst solution is disrupting the market through being a viable, scalable, affordable and enterprise proven alternative for ServiceNow customers.

★★★★★ "assyst is extremely easy to tailor to our organisation without the requirements for consultants to carry out implementation of modules, upgrades and development." - Government Agency

assyst by Axios Systems provides 90% of ITSM Software tooling capabilities at only 30% of the cost.



Faster implementation 
Powerful functionality without overheads
Lower TCO
Automation made accessible to everyone

ServiceNow licensing Experts Advise Caution

"A good example is with users of the company’s ITSA Unlimited, illustrated in the chart below. Basically, the list doubled between the older SKU and ServiceNow’s current product lines for clients looking to maintain existing functionality."

 ©Copyright 2020, ClearEdge Partners, Inc. Confidential & Proprietary Information.
ClearEdge Servicenow image

The assyst solution makes ITSM simple

assyst is a single, low-code app, integrated by design. Find out more about some of the other ready-to-use IT management features you get with assyst.

assyst service management technologies transforms the workplace experience (WX)

New digital ITSM technologies enable new and better ways of working

Enterprise Service Cloud Automation

Your people should never need to waste time looking for help. Transform your employee workplace experience with the ultimate in simplicity: a one-stop-shop portal for all corporate services and support. Covering IT, HR, Facilities, and more—presenting an enterprise service cloud means your people never need to spend time looking for help again.

"We exchanged a number of service portals for a single portal that brings IT, HR and Facilities services onto a common assyst platform with one log-in."


One stop shop for services & support

Enterprise Service Management

Transform the way your internal service providers work, using modern service management technology to run more effective and efficient services. No-code creation of service descriptions and workflows means non-technical service domains can manage their own service portfolios.


"After some quick training sessions, our HR & Facilities team are now fully self-sufficient in looking after their Case Management, Work Orders and Maintenance Processes."


Enterprise Service Management

Self-Service Support

Employees today want options to help them self-solve their own technical issues. assyst empowers employees with a range of solutions to suit their preferences and context. Want to avoid the call queue? Self-log an issue with the service desk. Want to find your own fix? Search the knowledge base for a solution. Can’t find one there? Collaborate with others across the globe to find the answer.


"The self Service portal is easy to navigate and was implemented without the need to train staff."


Self logging & resolution


People succeed when they work together. Real-time digital collaboration—cutting across geographic and departmental boundaries—is the key to a more connected organization. assyst’s digital collaboration platform empowers your people to pull information and crowdsource solutions so that they can do their best work every day.



"assyst applies mobile, social, and collaboration tools like gamification to IT service management."



Virtual Agent Chatbot

At work, just like in their consumer lives, your employees don’t want to wait in a call queue to get help. They want instant-access to information, assistance, and outcomes—and an intelligent chatbot is the best way to service this need. With our assyst integration framework you can integrate a chatbot engine into the web portal to look after employees, while you free up 30%+ of your human support capacity.


"Launching a service chatbot has taken a lot of pressure off our service desk team."


Virtual Agent Chatbot

Mobile User Experience (UX)

The digital workplace means your people are no longer restricted to the corporate office. Work now happens everywhere. With assyst, your employees get anytime, anywhere, any device access to services, support and information—helping them be productive wherever they are. Built on HTML5, assyst provides a powerful, device-agnostic digital service management platform.


"Building out self service has allowed our organization to realize significant time savings for our service desk staff."


Mobile user experience