See the number of outstanding tickets per vendor, and their priority levels
What it does:
Real-time visualization shows vendor support performance
Chart type: Bar chart
What you will see:
How many tickets are currently assigned to each vendor
Grouped by ticket priority level
Suitable for these roles:
IT Operations Manager
Service Desk Manager
IT Service Manager
As a single application with a single data model, assyst makes reporting across your IT infrastructure and operations easy—because visibility is key to efficient, high-performance IT. assyst makes reporting simple with drag-and-drop dashboards, out-of-the-box reports, and easy-to-use ad-hoc reporting tools like the Report Wizard, a codeless reporting platform suitable for use by all technical and non-technical roles.
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Helping you on your journey to digital transformation
Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.