Support costs this year

Support costs this year

Graph of annual support costs, plus detailed cost breakdown

What it does:

Show support costs (including the service cost and activity cost components)

Chart type: Chronological bar chart

What you will see:

  • Service costs
  • Activity costs
  • Detailed breakdown of costs by event type (Incidents and Changes)

Suitable for these roles:

  • IT Operations Manager
  • Service Desk Manager

Simple reporting

As a single application with a single data model, assyst makes reporting across your IT infrastructure and operations easy—because visibility is key to efficient, high-performance IT. assyst makes reporting simple with drag-and-drop dashboards, out-of-the-box reports, and easy-to-use ad-hoc reporting tools like the Report Wizard, a codeless reporting platform suitable for use by all technical and non-technical roles.

All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

Helping you on your journey to digital transformation

Integrating & Automating; Processes & Tools

whitepaper

SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.

Learn More →

Choosing IT management tech

WP_choosing_it_management

Don't make it about them. Make it about you. Find out how to choose tech that works for you.

Learn more →