Process Designer

Process Designer

Model actionable processes for end-to-end service automation

What it does

The Process Designer is a simple, drag-and-drop process designer which allows you to thread together actions to drive end-to-end service automation.

Key features:

  • Visual modelling of automated IT processes without the need for coding
  • Select steps from a library of process actions, including actions to be taken by external systems
  • Manage your full portfolio of IT process automations from a central location

How it works:

  • Model a delivery process using codeless drag-and-drop to create an automated workflow
  • Create business rules to define conditions for automated triggering of processes
  • Codeless connection between automated processes and your service catalog offerings to enable automated triggering in response to user service requests

Benefits to you:

  • Accelerate delivery of outcomes
  • Reduce operational costs
  • Eliminate human error
  • Enable automated detection-and-response scenarios for instant resolution of infrastructure issues
  • Automate routine tasks to reduce costs and release IT people to focus on IT projects supporting your organization's digital agenda

Enterprise class IT automation

Our assyst IT management platform includes smart automation tools to help you reduce operational costs and level-up IT performance. Built for codeless flexibility, assyst provides easy-to-use drag-and-drop configuration of automations to accelerate your path to a more efficient and mature IT organization.

All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

Helping you on your journey to digital transformation

Integrating & Automating; Processes & Tools

whitepaper

SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.

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Choosing IT management tech

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Don't make it about them. Make it about you. Find out how to choose tech that works for you.

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