Model actionable processes for end-to-end service automation
What it does
The Process Designer is a simple, drag-and-drop process designer which allows you to thread together actions to drive end-to-end service automation.
Visual modelling of automated IT processes without the need for coding
Select steps from a library of process actions, including actions to be taken by external systems
Manage your full portfolio of IT process automations from a central location
How it works:
Model a delivery process using codeless drag-and-drop to create an automated workflow
Create business rules to define conditions for automated triggering of processes
Codeless connection between automated processes and your service catalog offerings to enable automated triggering in response to user service requests
Benefits to you:
Accelerate delivery of outcomes
Reduce operational costs
Eliminate human error
Enable automated detection-and-response scenarios for instant resolution of infrastructure issues
Automate routine tasks to reduce costs and release IT people to focus on IT projects supporting your organization's digital agenda
Enterprise class IT automation
Our assyst IT management platform includes smart automation tools to help you reduce operational costs and level-up IT performance. Built for codeless flexibility, assyst provides easy-to-use drag-and-drop configuration of automations to accelerate your path to a more efficient and mature IT organization.
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Helping you on your journey to digital transformation
Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.