For organizations who need visibility into the performance of key systems and receive notifications when predefined threshold have been exceeded or are about to avoid any service disruption to the business. Application Discovery and Dependency Mapping to provide greater insight to change and incident impact analysis. Capacity Management to support the accurate forecasting of IT Resources and Budgeting.
Quicker root cause analysis (RCA) and incident resolution
Reduced risk of legal and/or financial penalties
Greater visibility and control of change management and impact analysis
Avoid Service Degradation
Graphical representation of Physical and virtual IT assets and which critical business services they deliver
Greater insight to capacity requirements and forecasting for better provisioning and budgeting
Please note the assyst ITOM Hardware and Software (SAM Suite) package is a prerequisite to Endpoint and/or Monitoring Packages.
Accelerators are quick-start bundles to enable rapid implementation (or improvement) of a key IT capability. They provide ready-to-use processes, reports, automations and all the other elements you require to quickly improve performance and maturity in a specific key area.
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Helping you on your journey to digital transformation
Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.