Open Event History

Open Event History

See the historic trends for incidents, service requests, and changes

What it does:

Shows you the trend lines for Incident, Service Requests, Changes

Chart type: Historic trends plot

What you will see:

  • Open incident history: Logged, Open, and Resolved
  • Open request history: Logged, Open, and Resolved
  • Open change history: Logged, Open, and Resolved

Suitable for these roles:

  • IT Director/IT Ops Manager
  • Service Desk Manager
  • Service Desk Analyst

Simple reporting

As a single application with a single data model, assyst makes reporting across your IT infrastructure and operations easy—because visibility is key to efficient, high-performance IT. assyst makes reporting simple with drag-and-drop dashboards, out-of-the-box reports, and easy-to-use ad-hoc reporting tools like the Report Wizard, a codeless reporting platform suitable for use by all technical and non-technical roles.

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