Integrate assyst and MS System Center Operations Manager to enable SCOM to raise alerts within assyst
Unidirectional or bidirectional flow of data
Create a flow of alerts, availability, capacity and performance data
Filter alerts to reduce "monitoring noise"
Configurable integration based on business rules
How it works:
Through integration, MS SCOM can raise events within assyst so that the Service Desk is quickly alerted to outages that impact services.
The assyst Alert Bridge leverages business rules to link MS SCOM and assyst together and transmit critical data, bidirectionally reducing the need to jump between tools and interfaces.
Allows SolarWinds to create tickets within assyst
Tickets are automatically routed by category to the relevant team
Benefits to you:
Filtering the noise and distractions commonly associated with alerting systems to see the most important alerts/events.
Establish an IT management hub, pulling together the visibility and controls you need in a single pane of glass.
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Helping you on your journey to digital transformation
Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.