Discussions

Discussions

Foster greater collaboration with this powerful enterprise forum platform

What it does:

This digital forum allows open collaboration between groups of IT people and end users to drive problem-solving

Key features:

  • Create an unlimited number of discussion threads, with unlimited contributions
  • Scales to support the largest global organizations
  • Detailed user profiles help users to find the right subject matter experts to collaborate with
  • Mark sensitive threads as "Private"

How it works:

  • Search discussion threads to find information
  • Any IT person or end user can start a new thread to pull knowledge from subject matter experts
  • Search and invite subject matter experts
  • Attach a discussion thread to an incident to accelerate future resolution

Benefits to you:

  • Improve communication and knowledge transfer between IT teams and business departments
  • Avoid reinventing the wheel
  • Solve a broader range of problems, faster
  • Uncover the best possible solutions to issues by casting a wider net
  • Share knowledge across geographic, hierarchic and departmental boundaries
  • Capture valuable knowledge to populate your Knowledge Management System

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