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Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.
How do you know you’re getting the right value for money when choosing an ITSM solution? Gartner’s latest 6-Step Guide helps you better assess your options, read the report for the full picture. Access it now →
Choosing IT management tech
Don't make it about them. Make it about you. Find out how to choose tech that works for you.