Customer testimonial why a mid-level bank chose assyst
Financial services are data and technology driven
The financial services sector is highly complex and technology has become increasingly critical to success. The digitalization of the industry has brought great opportunities but also great challenges.
IT faces three big challenges right now: business change, compliance to standards, and security. Technology is increasingly becoming a critical differentiator in the industry, so IT is expected to enable technology-driven business change. Meanwhile, IT systems must remain compliant to a complex mix of international and regional standards – and repel a never ending stream of malicious attacks.
The assyst ITSM solution helps you manage your complex IT infrastructure and deliver measurable business value whilst keeping it both compliant and secure.
Get a service-oriented view of your IT estate
With assyst you can get a handle on which IT assets support which business services – ensuring you can tackle projects and changes with a complete and accurate view of infrastructure.
IT needs to keep pace with business demand
In a competitive, digital-driven market, IT agility is a key capability. With effective governance, automated processes and supporting tools you can reduce costs and operational risks and divert resources to more business change projects.
Manage the burden of compliance
The assyst solution will help you enforce compliance to the strict regulations that apply to financial services organizations.
Practical advice on how you can drive satisfaction with great customer experience
Practical advice on how best to make the switch to peer-to-peer support
To deliver great service, IT must understand end user contexts and expectations – particularly with respect to the influences of the consumer world.