Help Desk Software and IT Service Management Software Solutions from Axios Systems

 
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Helpdesk and Incident Management
Problem Management
Change Management
Asset and Configuration Management
Service Level Management
Financial Management
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The world's most advanced Best Practice based IT Service Management Software solution '..a single product which provides a fully integrated solution for all our support service processes' - Canadian Tire

assyst from Axios Systems is the world's most advanced Best Practice based IT Service Management software solution.

Developed from inception around the IT Infrastructure Library (ITIL) processes, assyst will support the natural evolution from Help Desk to the Consolidated Service Desk.


Unique Lifecycle Approach

assyst offers a unique lifecycle approach to IT Service Management through the integration of Help Desk and Incident Management, Problem Management, Change Management, Asset and Configuration Management and Service Level Management processes in a single solution.

This consolidation is a key strength of assyst, as it guides the user intuitively through the processes in turn, ensuring a Best Practice implementation every time.

Aligning IT to the business using assyst

Benefits of assyst

Implementing assyst in an organization offers many benefits, including improved Help Desk effectiveness, optimized IT infrastructure efficiency, reduced total cost of IT ownership and assurance of a rapid Return on Investment.

Complementary solutions

To add value to your assyst solution, Axios Systems also offers pre-integrated complementary solutions such as Password Management, Business Service Management, Asset Management or Remote Control.

Integration options

Axios Systems offers integration solutions to extend the reach of the assyst IT Service Management solution. By taking advantage of connectivity between information sources, you leverage the power of assyst not only in your Help Desk, but also throughout your entire enterprise.


Help Desk Software

Help Desk and Incident Management
Boost productivity and effectiveness of your Help Desk staff. Read more

Change Management

Change Management
Adopt a pro-active, automated and integrated approach to Change Control. Read more

Two service management consultants sitting down

Service Level Management
Encourage a culture of joint responsibility and success. Read more

Problem Management

Problem Management
Adopt a pro-active and re-active approach to Problems. Read more

Asset and Configuration Management
The foundation for your IT Service Support & Delivery. Read more

assystNET Consultant with PDA

assystNET
The web-based self-service companion solution for assyst. Read more

ITIL Assessment ITIL Series Webinars

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Service Management Software | ITIL IT Service Management Software from Axios Systems | Defining Best Practice for Service Management Software vendors

Axios Systems supplies ITIL Service Management software, ITIL Help Desk Software, ITIL Change Management software, ITIL Asset Management software, solutions and services.
AXIOS, assyst, the amethyst logo and others are Trade Marks of Axios Systems plc. assyst is a Registered Community Trade Mark.
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*ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries

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