August 09, 2006 - (28 minutes)
Witness a unique and truly consolidated business driven approach to knowledge based IT Service Management. As a result of its increasingly critical role within the enterprise, IT is now widely recognized as a strategic business partner - in reality, without IT, many organizations simply could not operate! With this in mind, IT services continue to be under increasing pressure to demonstrate true value and deliver services from a business rather than technology perspective.
If you have never played back a WebEx webcast recording (.wrf file) before, you will need to prepare your PC:
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Axios Systems supplies
ITIL Service Management software,
ITIL Service Desk Software,
ITIL Change Management software,
ITIL Asset Management software,
solutions and services.
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