The Axios Best Practice Approach
With two decades of experience of ITIL-based IT Service Management implementations, the Axios Best Practice Division has developed a proven methodology to set up and embed effective and tailored processes irrespective of industry or size of organization. Our Best Practice team members are involved in a number of industry organizations and bodies to ensure they keep abreast of industry developments and trends, including APMG, ISEB, itSMF and ISO 20000.
Our flexibility and expertise in assisting with projects, either managed internally or with third party providers, ensure that organizations stay in control with clear focus on ITIL Best Practice alignment and ultimately Service Improvement.
Best Practice Consulting
At each stage of a continual improvement process, the Axios Best Practice experts have devised a series of targeted consulting offerings. These can either cover the entire project, or fit into whatever stage the organization may currently be at.
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Best Practice Training
The Axios Best Practice Division offers training for all levels of ITIL and ISO/IEC 20000. As a registered EXIN and ISEB training provider, we deliver public and on-site training, including the new ITIL V2 - V3 Bridging Courses, ITIL V3 foundation, ITIL Practitioners, ITIL Managers and one-day overview courses of ITIL and ISO/IEC 20000. Our Best Practice Division also provides 'Soft Skills' training on how to improve service provision for anyone delivering customer-facing services.
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ITIL TCO Total Cost of IT Ownership & ITIL are interlinked
