 |
 |
 |
 |
 |
 |
 |
 |
 |
||||||
|
||||||||||||||
|
|
|
|
|
|
|
|
|
||||||
|
||||||||||||||
 |
 |
 |
 |
 |
 |
 |
Axios Systems is continuing to showcase its alignment with ITIL® by releasing a number of thought-provoking White Papers and Webinars on the ITSM industry framework. The series considers various aspects of ITIL, the associated benefits of the different releases and how these impact your organization. Through the releases, our industry experts are systematically discussing the ITIL processes, varying maturity levels of IT organizations and going in-depth into each stage of the ITIL V3 Lifecycle Approach.
Axios Systems has hosted a series of Webinars that systematically examined and discussed each stage of the V3 Service Lifecycle:
| Service Strategy | In this Webinar, a business-level view of the ITIL framework was provided along with details on how to integrate IT with the business and align strategies throughout the lifecycle of a service. The discussions included:
|
| Service Design | This webinar discussed how to convert the strategy into a service portfolio to produce guidelines, architectures and procedures on how to support, measure, manage and maintain a service from inception to retirement and to meet current/future business requirements. During the presentation, the following topics were covered:
|
| Service Transition | This instalment provides guidance on the activities required in order to integrate services into the business environment, ensuring they satisfy set success criteria and provide business value. The presentation includes:
|
| Service Operation | This webinar provides a run through of the lifecycle stage, which manages the day-to-day operation of IT services for the identification and reporting of interruptions in the delivery of services and handling of service requests at agreed levels. The presentation includes:
|
| Continual Service Improvement | The final instalment focuses on the importance of CSI throughout the lifecycle of a service for ongoing optimization of quality and cost-efficiency. It is concerned with the continual alignment of IT services to changing business needs. The following topics are discussed:
|
Register here to receive an email link to these webinars.
This guide provides an easy-to-read reference tool for ITSM practitioners, highlighting the key aspects of each stage within the V3 Service Lifecycle Approach. Available in a pocket guide and A1 poster format.
Request a Quick Reference Guide
In the innovative release of our ITIL series, a number of hot topics are covered, including:
This Webinar, broadcast live on 1.11.07 at 15:00 GMT, complemented the above White Paper, focussing on what approach best suits your IT organization. The Webinar gave participants an opportunity to submit their opinions and questions and provided a forum for dynamic discussion.
Do you Speak ITIL® V3?With the refresh and launch of ITIL V3 earlier this year, the ITSM market place is experiencing an ever increasing interest in Best Practices. Axios Systems is offering you the chance to download our exclusive free White Paper, authored by Sharon Taylor, the Chief Architect of the ITIL Refresh Project, which provides:
|
Exclusive V3 WebinarWe are also privileged to have hosted, alongside EMC, an exclusive Webinar with Sharon Taylor on ITIL V3. Download here to listen to Sharon explain:
|
|
Axios Systems supplies
ITIL Service Management software,
ITIL Help Desk Software,
ITIL Change Management software,
ITIL Asset Management software,
solutions and services.
|
